Woodseats Medical Centre
AS
Andy S. 6 years ago • From Google
Bad
The appointment scheduling process is absolutely absurd. It's incomprehensible why they refuse to allow booking via phone or in-person for upcoming weeks, instead forcing patients to repeatedly dial on the same day. I spent an exhausting hour hammering redial—160 times, no exaggeration—and still couldn't connect. Even if you miraculously get through, you're then left waiting for the doctor to return your call and potentially schedule an appointment. The entire system is ridiculously convoluted and time-consuming. Who has the luxury of sitting around endlessly redialing and then waiting for a callback? This approach desperately needs an overhaul to streamline appointment booking. I wonder if anyone at the medical centre actually reads these critiques or if they're simply indifferent to patients' frustrations.
Rach b.