JK

Joe K. 4 years ago • From Google

Rating

Bad

Endless wait and no appointments at surgery

I've been struggling to secure an appointment for more than a fortnight, constantly being instructed to call at 8am, only to be stuck in a phone queue for half an hour before being abruptly disconnected. This is absolutely unacceptable. Even when I manage to get through, I'm informed that no appointments are available. The staff's suggestion was to go to St Helens Walk In. I'm bewildered by the decline in service at this practice. As a result, I've decided to transfer my medical care to another surgery.

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