Forge Medical Practice

Had a virtual consultation at 1:30 PM. By 2:45 PM, the medical practice reached out with an appointment slot, and by 3:30 PM, I was meeting with the physician. Their responsiveness and efficiency..

Appalling care experience where I was suffering from intense back discomfort, yet the medical staff completely disregarded my needs and denied me both pain medication and diagnostic imaging.

Absolutely useless. I sought crucial details to support my academic preparation and they initially agreed, even accepting payment. However, their representative subsequently reneged on the..

Their customer support is completely unresponsive, and I can confidently say this is the most abysmal service I've encountered. If there were a way to rate them below the lowest possible score, I..

ZERO STARS WOULD BE MORE APPROPRIATE. I wasted half an hour waiting on hold and then another 10 minutes stuck as the next caller in line!! When I finally got through, I was informed that no..

The patient interaction at this practice is absolutely abysmal! They flatly refuse to schedule in-person consultations and consistently neglect hospital referral promises they claim they'll handle...

Absolutely zero stars for their recent treatment of my mother - it's appalling. The physician, Dr. Khoo, is simply unbearable with his terrible bedside manner. No surprise patients are fleeing this..

Spent an entire day anticipating a call from a physician regarding a second medical assessment, and when Dr. Peng finally contacted me, he barely paid attention to my concerns. I explained how his..

I'm thoroughly impressed with the medical practice's service lately. After relocating for my studies, I switched to this surgery and found it vastly superior to my previous healthcare provider. I..

I recently consulted with a nurse at The Old Forge Surgery who was exceptionally compassionate and understanding. She provided excellent guidance and truly made me feel heard, carefully addressing..

I've consistently received satisfactory care at this medical practice and was unaware of any issues until recently. However, their appointment scheduling method of cold-calling at 8am and..

Last week I submitted two E consult forms within 3 days. The first one I received a telephone Consultation within 3 hours. The second one I had a face to face Consultation with the GP of my choice..

Nurse Rihanna truly stands out with her exceptional care. She demonstrated remarkable empathy and provided clear, detailed explanations about my medical condition. I've always found nurses to be the..

I wasted thirty minutes stuck at the top of the phone waiting list. Once someone finally picked up, they directed me to an online consultation, even though I was already speaking directly with a..

I received timely medical attention after sustaining a workplace back injury, and I was thoroughly satisfied with the consultation. The healthcare provider offered excellent guidance and effective..

Absolutely terrible experience. I wasted nearly half an hour trying to schedule an appointment, but not a single person picked up the phone.

Persistent messages from my medical clinic about scheduling, repeatedly bombarding me with notifications for a single appointment - what's the purpose?

I'm puzzled by the critical comments because this place is actually fantastic, with a welcoming atmosphere and helpful staff.

Promised communication never materialized. The lack of follow-up from this medical practice has convinced me to seek care elsewhere and find a new healthcare provider.

Medical professionals and front desk personnel demonstrate exceptional compassion, genuine understanding, and profound empathy. They truly engage by listening attentively. An outstanding healthcare..