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Oscar O. 3 years ago • From Google

Rating

Bad

Endless wait and phone hang-ups

So here's the situation. Suffered an ACL injury back in December 2021, and now it's February 2023 and I still can't get an actual appointment. Been dealing with a nasty chest infection since July 2022, went to A&E multiple times, was supposedly meant to have a GP consultation. I called them, got a vague appointment for 'friday' with zero specifics. When I showed up to resolve this, they claimed they'd called me two weeks earlier and I didn't respond - which makes no sense since I was the one who initiated the call. The morning receptionist was completely unhelpful, telling me to call for an appointment and they'd handle it over the phone. I called right in front of her, and they just hung up on me. Absolutely fantastic healthcare. 10/10, might as well consider ending it all.

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