JJ

Juicy J. 2 years ago • From Google

Rating

Bad

Endless wait and rude clapham south staff

The entire operation from front desk to backend is a complete disaster. NHS needs to investigate this embarrassing situation because it's utterly ridiculous. Enduring months-long waits for appointments Being informed in November that no slots are available until December's end The receptionists? Don't even get me started - their attitude is appalling for healthcare professionals. Their judgmental approach is so infuriating that I dread making calls. They desperately need training in compassion. I would switch medical practices immediately if I could I strongly advise anyone to seriously reconsider joining this practice, and if you do, make it your absolute last resort. You're more likely to experience miraculous spontaneous healing than securing an appointment here. To make matters even worse, during those excruciating 20-30 minute hold times, the receptionists actually let phones ring endlessly. I've personally experienced this - I walked from Clapham South station to the co-op and back while on hold, only to find the phone still ringing with no staff present. For healthcare workers to behave this unprofessionally is simply unacceptable.

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