Thurleigh Road Practice
Juicy J. 2 years ago • From Google
Bad
Endless wait and rude clapham south staff
The entire operation from front desk to backend is a complete disaster. NHS needs to investigate this embarrassing situation because it's utterly ridiculous. Enduring months-long waits for appointments Being informed in November that no slots are available until December's end The receptionists? Don't even get me started - their attitude is appalling for healthcare professionals. Their judgmental approach is so infuriating that I dread making calls. They desperately need training in compassion. I would switch medical practices immediately if I could I strongly advise anyone to seriously reconsider joining this practice, and if you do, make it your absolute last resort. You're more likely to experience miraculous spontaneous healing than securing an appointment here. To make matters even worse, during those excruciating 20-30 minute hold times, the receptionists actually let phones ring endlessly. I've personally experienced this - I walked from Clapham South station to the co-op and back while on hold, only to find the phone still ringing with no staff present. For healthcare workers to behave this unprofessionally is simply unacceptable.
The practice truly impressed me. The general practitioners and personnel were incredibly prompt and supportive, offering assistance with great generosity. My sincere appreciation goes out to them.
Thurleigh Road Practice
Pierre M.
A massive shout-out to nurse Libby for her incredible care and support. Her warm demeanor and compassionate approach made such a difference, and we're truly grateful for her outstanding service!
Thurleigh Road Practice
Oliver D.
Avoid registering with this medical practice. Their recent appointment booking system has become incredibly frustrating and nearly impossible to navigate. When my toddler became seriously unwell,..
Thurleigh Road Practice
Pierre M.
We've been patients at Thurleigh Road for quite some time. Initially, their service was excellent, but it noticeably declined during the pandemic. While I understood the challenges posed by NHS..
Thurleigh Road Practice
S S.
The medical professionals at this clinic are competent, but their front desk staff are incredibly discourteous and unhelpful. When I called today to schedule an appointment for February 19th, I was..
Thurleigh Road Practice
Daniella R.
Exceptional primary care physician who truly stands out from the rest. Meticulous in approach, proactive about specialist referrals when necessary, and with a remarkably efficient phone system that..
Thurleigh Road Practice
Tatiana W.
Regrettably, this medical practice, once highly regarded two decades ago, is now best steered clear of. I'm uncertain about who actually secures consultations with the physicians, as I typically..
Thurleigh Road Practice
marie D.
This medical procedure is fundamentally broken. They repeatedly provided and misguided me with incorrect consent documentation for my vulnerable adult son. Their professional responsibility is..
Thurleigh Road Practice
julia b.
Thurleigh Rd Practice, like numerous healthcare providers, is grappling with the current NHS challenges. Despite these difficulties, as a long-standing patient, I've consistently experienced..
Thurleigh Road Practice
carla p.
I consider myself fortunate to be a patient at this medical practice. Whenever I've required urgent medical attention, I've discovered the scheduling process to be seamless and efficient, and this..
Thurleigh Road Practice
Gurmeet S.
I'm discussing my mother's medical practice. The personnel are exceptional, typically offering urgent consultations when my mum requires them. Dr Ellis stands out as an outstanding physician - she..
Thurleigh Road Practice
Samed b.
This has been the most abysmal medical practice I've encountered in my nearly two decades living in London. I've been awaiting a doctor's callback since August (nearly three months now) regarding..
Thurleigh Road Practice
Nicole N.
Been attempting to reach out for 48 hours and still haven't received any response!
Thurleigh Road Practice
Gabrielle G.
This medical facility truly stands out with its top-notch patient care and attentive approach. The physicians consistently schedule follow-up appointments to ensure treatment success, creating a..
Thurleigh Road Practice
Mike m.
The medical team and physicians are excellent and welcoming, but scheduling is a major challenge. Getting an appointment requires extensive phone time and significant waiting periods. I've..
Thurleigh Road Practice
Rebecca R.
Utterly appalling. The level of incompetence here is almost hard to comprehend. Disgusting. A medical clinic that represents the absolute worst of healthcare.
Thurleigh Road Practice
Sarah S.
The medical professionals have been exceptional, attentive, and meticulous in their examinations. Specifically, Dr. Emily Northern and Dr. Sheena Patel stand out (imagine high-achieving, top-tier..
Thurleigh Road Practice
Steve C.
Getting a medical appointment here is like hitting a brick wall - completely unattainable
Thurleigh Road Practice
Z Z.
Absolutely appalling service that has critically compromised my wellbeing. I encountered an unprofessional physician who dismissively told me to 'toughen up' regarding my mental health concerns and..
Thurleigh Road Practice
John H.
I've been seeing this medical group for more than two decades. Throughout this time, the quality of healthcare I've received has been consistently excellent. While scheduling appointments has become..
Thurleigh Road Practice
Cyrus G.