JP

Jeanette P. one year ago • From Google

Rating

Bad

Endless Wait at Dashwood Medical Centre

My husband has been attempting to contact this medical practice for over an hour, stuck at the top of the queue with the phone endlessly ringing. The service is absolutely appalling. I'm astounded by what's happening at Dashwood Medical Centre. Earlier today, he was told he was 50th in line and hung up. Around midday, he tried again, this time third in the queue, and after a lengthy wait, he became first in line. He was hopeful someone would answer, but 15 minutes later, still nothing. Thank goodness this isn't my primary healthcare provider - the answering service is utterly unacceptable and now it's been 27 minutes of continuous ringing. As of January 29th, 2024, the situation is dire. The car park is completely chaotic, with patients parking anywhere, blocking bays, and refusing to move to allow other drivers to reverse or find parking on the street. An absolute nightmare!!!

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