GB

Guy B. one year ago • From Google

Rating

Bad

Endless wait destroys hope and patience

The constant chatter about minimizing wait times rings hollow when their phone system bombards you with an endless recorded message that drones on for nearly 5 minutes. Once you finally get through, you're informed you're tenth in line, only to be told there's a mandatory 6-week wait for an appointment with absolutely no flexibility. It's so frustrating that I'm convinced some patients might have actually perished during this ridiculous waiting period. Frankly, if the initial medical condition doesn't kill you, the excruciating delay certainly might just finish the job.

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