CP

Chloe P. one year ago • From Google

Rating

Bad

Endless wait for a simple booking

Steer clear. I was seeking an in-person consultation for medical examinations. After 14 days, 6 chat attempts, 1 email, 2 virtual consultations, and 83 phone calls, I still couldn't schedule an appointment. Ultimately, I was forced to switch to a different general practitioner. The clinic employs a so-called 'Queue management' system that automatically removes you from the waiting line approximately every 16 minutes when they reach a specific caller threshold, claiming they'll return your call. Unsurprisingly, no callback ever materialized. Absolutely not recommended.

Other reviews for Hazeldene Medical Centre