AW

Adele W. 3 years ago • From Google

Rating

Bad

Endless wait for a simple prescription call

Getting an appointment here is a nightmare. They won't let you book ahead - you're forced to call on the same day. When you ring at 8am, you're immediately told you're 19th in line, and after an excruciating hour of waiting, reception finally picks up just to inform you that all slots are gone for the day and you should try again tomorrow. I persisted for six consecutive days before throwing in the towel. Their system is completely unacceptable. I burned an entire day off work, sitting around waiting for a potential callback about a simple repeat prescription, and not a single call came through - not even a missed call. Absolutely frustrating and inefficient.

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