Topsham Surgery
Lindsey S. 2 years ago • From Google
Bad
Endless Wait for a Simple Sick Note
I've been attempting to obtain a medical certificate after visiting the clinic mid-last week. My workplace is persistently waiting for this document, and I've repeatedly contacted the surgery to follow up, only to be informed that the specific doctor is unavailable on Friday and Monday. When I requested an alternative physician to sign the note, given that I've already been waiting nearly a week, I was told that only the original doctor is authorized. This is completely absurd, as any medical professional can validate a sick note and access my medical history. It's utterly unacceptable. Perhaps the reception staff should consider medical training if they believe they're so knowledgeable!!! To make matters worse, I still haven't received the sick note, and my employers are now questioning my absence, which is entirely not my fault.
Our family has relied on this medical facility and its Glasshouse Lane location for over 20 years. The care provided has consistently been top-notch, with our children always receiving prompt..
Topsham Surgery
Jodie B.
Maureen, who handles prescription inquiries, stands out as the most compassionate, caring, and supportive healthcare representative I've ever had the pleasure of interacting with. She truly embodies..
Topsham Surgery
Lee T.
Unable to reach anyone by phone, they've seemingly disconnected their lines. I worry about patients who might need urgent communication today, as getting through is impossible. This level of service..
Topsham Surgery
joanna s.
Attempted to use the online service to request a doctor's consultation due to my pain, avoiding emergency room visits. Three weeks have passed, and I'm still waiting. My hand is now swelling, so I..
Topsham Surgery
Caroline A.
I consistently secure timely appointments and encounter staff who are welcoming, cheerful, and highly competent. Their approach transforms what might otherwise be a stressful medical visit into a..
Topsham Surgery
Corinne W.
Phoned early in the morning seeking an immediate consultation, and the front desk staff was incredibly accommodating and kind! The doctor reached out promptly before 9 o'clock and quickly arranged..
Topsham Surgery
Olena O.
This was absolutely the worst ordeal I've ever encountered. They completely disregard any grievances raised. Scheduling an appointment seems utterly impossible. Even after successfully booking a..
Topsham Surgery
Toni M.
My mother endures unrelenting pain, and both my parents suffer from chronic discomfort. She is officially registered as disabled, with my father serving as her primary caregiver. Despite multiple..
Topsham Surgery
Tracy R.
I've spent two frustrating hours attempting to navigate the most abysmal doctor's office scheduling and support I have ever encountered.
Topsham Surgery
Judith B.
I simply cannot praise this practice enough. The receptionist's approach was incredibly compassionate, attentive, and remarkably professional. She instantly put me at ease as she comprehensively..
Topsham Surgery
Splurge G.
I spent over an hour and a half attempting to reach them, and when they eventually answered, they simply hung up, disregarding my urgent call. At the time, I was experiencing a rapidly intensifying,..
Topsham Surgery
Christina A.
Zero stars would be too generous. My elderly father, aged 99, who had just been released from hospital after hip surgery, urgently required medical attention due to developing a urinary tract..
Topsham Surgery
Anthony d.
The medical center in Topsham offers a welcoming environment with courteous staff, maintaining an immaculate and professional atmosphere that makes visiting the doctor's office a pleasant experience.
Topsham Surgery
Robert W.
Scheduling a doctor's appointment seems impossible these days. Consistently frustrated by the difficulty of securing a consultation with a general practitioner.
Topsham Surgery
Steve K.
I scheduled a telephone consultation, but the call dropped after 5-6 rings without connecting. There was no immediate callback on either my landline or mobile device. The service quality is..
Topsham Surgery
lindsey S.
I've been attempting to obtain a medical certificate after visiting the clinic mid-last week. My workplace is persistently waiting for this document, and I've repeatedly contacted the surgery to..
Topsham Surgery
DR A.
I recently visited Dr. Philip for a joint medical consultation with my son, and I was thoroughly impressed by her exceptional approach. Her demeanor was incredibly compassionate and supportive, and..
Topsham Surgery
Liam B.
Convenient medical facility with a tidy environment and complimentary parking spaces.
Topsham Surgery
John C.
Throughout my three-decade association with this medical practice, I've consistently experienced timely and skilled assistance whenever needed. Their staff demonstrates a highly professional..
Topsham Surgery
Kate L.
I just signed up with this healthcare provider, and they have been exceptional. They offer immediate scheduling, guiding me through a critical health challenge with remarkable expertise and..
Topsham Surgery
Tim P.