JR

Josh R. 3 years ago • From Google

Rating

Bad

Endless wait for critical medicine

I've reached my breaking point with this surgery's sheer incompetence. The moment I sort this out, I'm immediately registering with a different practice. I spent a week waiting for medication to be sent to Pharmacy2U, and when I finally called to follow up after running out (already suffering painful side effects), they informed me I needed to consult a doctor first - how considerate of them to mention that now. I insisted on immediate prescription issuance and provided my local pharmacy details for collection. They dispatched the next day to Pharmacy2U, which takes 3 days to deliver. I'm now on day two without medication, and the pain is unbearable. Currently facing a 26-person queue to resolve this issue. This is the second instance of their appalling incompetence just this year, and we're only in week 5.

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