CL

C L. 4 years ago • From Google

Rating

Bad

Endless wait for medical report drives patient crazy

I'm in the process of obtaining life insurance from L&G, and they've submitted a medical report request to Kynance Practice on 11/12/2020. Notwithstanding numerous phone calls and online follow-ups, I have received absolutely no communication. I've been incredibly understanding, acknowledging the challenges posed by the pandemic and its impact on workload, but after nine months of waiting, there's still no response or explanation. Every single online request I've made regarding my medical report has been completely disregarded. This conduct is utterly unprofessional and completely unacceptable.

Other reviews for Kynance Practice