JJ

Jayjay J. 4 years ago • From Google

Rating

Bad

Endless wait for zero help

ZERO STARS WOULD BE MORE APPROPRIATE. I wasted half an hour waiting on hold and then another 10 minutes stuck as the next caller in line!! When I finally got through, I was informed that no appointments were available that day, and booking for the upcoming week was impossible due to their "system's" limitations. The staff suggested consulting a pharmacist who might potentially redirect me back to the doctor's office. How utterly ridiculous - if I can't secure an appointment directly, how would involving a pharmacist solve anything!!! This medical practice is completely incompetent and frustratingly inefficient. I strongly advise anyone seeking medical care to avoid this place at all costs. Look for a more responsive and patient-friendly alternative.

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