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Diane F. 4 years ago • From Google

Rating

Bad

Endless Wait Just to Book a Doctor's Appointment

Attempted to schedule an appointment but encountered persistent difficulties. Today, after spending 20 minutes on hold, I pressed 0 for a callback and was second in line. When the callback came, I endured another 25-minute wait, which was absolutely unacceptable. With only a 40-minute meal break, I'll be late returning to work. The receptionist was pleasant and helpful, but the booking system is utterly terrible. It's no surprise that medical issues are being overlooked when patients become so frustrated that they simply abandon their efforts to connect with healthcare providers.

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