Chapelford Medical Centre
P (. 4 years ago • From Google
Bad
Endless wait on frustrating customer service call
I was first in line during a phone call that dragged on for nearly three-quarters of an hour! What exactly are the receptionists getting paid to do? The service quality has seriously deteriorated since the pandemic! They're just scraping by with the most minimal effort possible.
If you're unemployed, no worries! The only available slots are through scheduling. This establishment desperately requires some serious restructuring.
Chapelford Medical Centre
Jessica K.
I rarely visit medical practices, but Chapelford has consistently provided exceptional care. Recently, I've utilized their Anima online triage system twice, and each time I've received appointment..
Chapelford Medical Centre
Anonymouse
The manager has a disgusting arrogant attitude. Suffering from mental health issues I was treated like a burden and like I was an inconvenience. Waited for nearly 3 weeks for a fit note, had to..
Chapelford Medical Centre
Joanne F.
This establishment is nothing short of a complete disaster. Six days ago, my Aunt passed away, and the coroner has been persistently attempting to contact us via phone and email, yet we've received..
Chapelford Medical Centre
Anonymouse
Rude and appalling they might as well have machines as replacement of the receptionist repeating the same thing over and over again without no help ridiculous just to get an appointment.
Chapelford Medical Centre
Mark A.
This medical practice requires an independent review. I have already submitted my formal complaints through the appropriate channels. The physician failed to review my medical records thoroughly and..
Chapelford Medical Centre
Denise B.
I'm echoing the sentiments of previous reviewers: I attempted to schedule a GP consultation, only to discover, after being 15th in line and waiting nearly an hour, that predictably no appointments..
Chapelford Medical Centre
Kashu G.
It's frustrating how they can leave customers waiting for such extended periods. This has been my experience multiple times. I've already been on hold for over an hour, stuck as caller number 5 in..
Chapelford Medical Centre
Dawid W.
Absolute disaster of a medical center, perpetual issues with scheduling, ranging from absent physicians to absurd appointment times and months-long wait periods for critical concerns! In January, I..
Chapelford Medical Centre
Rachael T.
The delightful healthcare professional who performed my cervical exam was incredibly compassionate, making me feel completely at ease. I regret not catching her name, but to the wonderful lady with..
Chapelford Medical Centre
Philip G.
I've previously expressed concerns about this Health Centre, but recently, there's been a noticeable enhancement. Securing an in-person consultation with a Doctor remains difficult due to patient..
Chapelford Medical Centre
P (.
I was first in line during a phone call that dragged on for nearly three-quarters of an hour! What exactly are the receptionists getting paid to do? The service quality has seriously deteriorated..
Chapelford Medical Centre
James S.
Absolutely pointless experience. I strongly recommend seeking medical care elsewhere. The COVID excuse is long past, yet now we're faced with an absurd new system involving 50 preliminary questions..
Chapelford Medical Centre
Ellie D.
If I could, I'd award zero stars to this practice. Over the past year, my routine appointments have been cancelled a staggering 7 times, and now they claim they can't even schedule my next check-up,..
Chapelford Medical Centre
Charmy e.
Zero stars would be too generous for this practice. They repeatedly fed me false promises about weekend appointments, only to find they were shut. They continuously accept new patients while..
Chapelford Medical Centre
JAVIER C.
Steer clear of this healthcare provider!!!! Their service is terrible, with insufficient general practitioners and a tendency to schedule appointments with paramedics. Referral letters are delayed..
Chapelford Medical Centre
katie P.
Absolute rock bottom rating doesn't even begin to capture how terrible this experience was! The service is hands-down the most abysmal I've ever encountered nationwide. Stay far away from this..
Chapelford Medical Centre
Chris W.
This medical practice is completely useless, impossible to secure an appointment, it's utterly ridiculous
Chapelford Medical Centre
EMILY F.
Absolutely absurd wait times just to get someone on the line - I've already been on hold for 90 minutes. Their online booking system is completely non-functional, and despite claims of repeat..
Chapelford Medical Centre
Albert E.
This medical practice is a complete farce. There's never a general practitioner available on-site, and they consistently redirect patients to after-hours clinics or hospital emergency departments...
Chapelford Medical Centre
David C.