New Street Surgery

I am utterly disheartened by the treatment I received from the management and a particular young staff member, who spoke to me inappropriately in the presence of another patient. The practice..

Welcoming personnel at this clinic, but there's a constant rotation of temporary physicians rather than a consistent, permanent medical professional on staff.

absolute rubbish healthcare practice. they demand you be available at 8am sharp, and even if you're among the first callers, they claim a doctor or nurse will ring back sometime in the afternoon...

Update 22.11.2024: Now I see why the other reviews are critical. It's incredibly challenging to secure an appointment, and even when you do, the assistance is minimal. We could readily find all the..

I've consistently experienced top-notch care from this medical center. The reception team has consistently been incredibly helpful, and the doctors have been equally excellent. I have absolutely no..

I've been a loyal patient at this practice for four decades, and I've never experienced such a deplorable level of service! The phone lines are perpetually congested, and securing an appointment..

Steer clear of this place - scheduling an appointment is impossible, and the personnel are incredibly discourteous. I've since transferred my medical care to a different practice.

This medical practice is absolutely terrible. The employees seem more interested in socializing and chatting among themselves rather than providing professional healthcare services.

Let me be clear: this medical practice has consistently struggled with scheduling for an extended period. This isn't merely a widespread issue; this GP surgery is exploiting the current..

Completely disappointing gp b71. Absolutely not something I would suggest to anyone.

Securing a medical consultation has proven to be incredibly challenging. Due to my hearing disability, I've been avoiding GP appointments since the pandemic, as telephone consultations are not..

I've been stuck waiting on hold for nearly an hour, initially at position 4 in the queue, when suddenly the call was dropped from their end. Upon redialing, I was pushed back to position 10. The..

This establishment is a complete mockery.

Securing an appointment requires daily morning phone calls to check availability. I'm perceptive about deception, and one of the receptionists demonstrated an exceptional skill for fabricating..

Extremely poor customer service at the front desk. They are completely unresponsive to phone calls. It would be advisable to replace the current reception staff entirely.

I'd have rated this zero if possible. For nearly a fortnight, I've been dialing precisely at 8am to schedule an appointment, only to be met with the same tired excuse about "experiencing an..

The facility appears antiquated, with personnel who are brusque and lack warmth. The most frustrating aspect is the near-impossible task of securing an appointment, and even when you manage to get..

The absolute bottom-of-the-barrel medical practice in this region completely botched my documentation, leaving me without my driving permit. The entire staff deserves immediate dismissal, and they..

Truly, there's nothing negative I can say about the medical staff or facility. They consistently strive to provide patients with timely appointments and necessary medical care. Throughout the..

The medical staff at this facility are completely incompetent. My mother, Patricia Attwood, was previously prescribed powerful pain medication, which they abruptly discontinued. As a direct result..