Riverside Medical Centre

Attempted to use the callback option and queue management system, but the promised features failed completely. Utterly ineffective service.

Anticipate spending approximately two hours in a cramped, poorly ventilated waiting area before being called in to see the physician.

Hey folks, steer clear of this place - it's absolutely useless. When you try to schedule an appointment, they constantly dodge you with vague promises like "we'll get back to you tomorrow morning" -..

I waited outside since early morning to secure an appointment, and when the doors finally opened, I was stunned to receive a 9am slot just an hour later. Despite sitting patiently until 9:20, I..

Absolutely top-notch surgical team that I've encountered. Every single aspect of their service is impeccable, and I have zero complaints. Truly exceptional.

Scheduling a consultation requires an excruciatingly long wait, often extending beyond twelve months. Absolutely unbelievable.

Getting a booking at this place is a nightmare. You waste nearly an hour on the phone starting first thing in the morning, only to discover they have zero availability.

Hanging around pointlessly for three whole hours since morning, only to watch late arrivals waltz in at 12:30 and get immediate treatment within minutes is completely unacceptable. The wait time is..

Wasted nearly half an hour on hold trying to get a tablet support call resolved. Ended up being fourth in line and got absolutely nowhere. The background music was unbearably irritating - they might..

I'm not one to typically write reviews, but my experience as a first-time patient at this medical practice has been absolutely exceptional. Scheduling appointments is always seamless, the staff..

Attempted to schedule a consultation early today, called at 8:00 AM, received a message about being 12th in line. By 8:11, I was informed all slots were taken and directed to Pontefract Drop In..

Escaping this medical practice was absolutely liberating. Scheduling an appointment has been a nightmare, both pre- and post-pandemic. On the rare occasion you manage to secure a slot, the staff are..

Absolutely the most appalling medical practice in Britain!!!! The front desk staff are the primary problem - so incredibly pompous and dismissive, I cannot fathom their attitude towards patients...

The front desk personnel display an appalling lack of professionalism. They demonstrate absolutely no compassion and appear completely incompetent when it comes to interacting with customers.

I've been a loyal patient at Riverside Medical centre for quite some time, and I can confidently say that the staff - from receptionists to nurses and doctors - have consistently provided top-notch..

An absolutely exceptional healthcare facility! Consistently incredibly welcoming and wonderfully helpful!! Transferred to this clinic 2.5 years back and they have been outstanding, completely..

The surgery is decent enough, but securing an appointment is incredibly challenging. Their booking system requires calling at 8:30 am, where you're typically 20+ in the queue, only to discover all..

The female staff handling phone calls display an unpleasant and offensive demeanor. I strongly advise against engaging with this service. I urge others to document and report the inappropriate..

The waiting room experience is appalling. As someone battling epilepsy, I've been repeatedly relocated to an isolated room during seizure episodes and left waiting for 3 hours to consult a..

I've been a loyal patient at riverside my entire life. However, over the past four years, securing an in-person medical consultation has become incredibly challenging. When I recently called to..