The Wand Medical Centre
Aaliya S. 3 years ago • From Google
Bad
Endless wait with unhelpful staff
Absolutely terrible reception and medical staff. You're instructed to call at 8:30 AM, only to be placed on hold as the 8th caller, and after half an hour, you've barely moved to 6th in the queue. By the time you finally speak to someone, it's 10:30 AM with no appointments available, forcing you to try again the next morning. The doctors are incredibly discourteous and completely lacking in empathy. I secured a phone consultation through 111 with no specific time given, just a vague promise of a morning call. The physician provided zero helpful advice and was shockingly dismissive, acting as if she were the sole medical professional in existence. She callously suggested I visit a walk-in center, completely ignoring her own professional responsibilities. She clearly needs to find a different career if she's unwilling to show compassion or support her patients. I absolutely would not recommend this practice. I'm definitely switching my general practitioner without hesitation.
Dr. Adeola Oloyede is absolutely exceptional in her medical practice. She demonstrates genuine compassion for her patients, taking the time to engage in meaningful conversations. Beyond her..
The Wand Medical Centre
Rosey B.
No matter how many times you try calling over three consecutive days, scheduling an appointment seems impossible.
The Wand Medical Centre
Charlie s.
Absolute disaster of a healthcare provider. I've been their patient for nearly four decades, and they completely missed diagnosing an ulcer that plagued me for years. The condition eventually..
The Wand Medical Centre
Religious P.
The medical professionals here are excellent, but the administrative team falls short. The front desk personnel display a shocking lack of professionalism and interpersonal abilities. They..
The Wand Medical Centre
Paul S.
Welcoming nursing staff, courteous front desk personnel, compassionate and competent physicians, and a peaceful reception space.
The Wand Medical Centre
Sneaky F.
Professional and welcoming staff provided clear, detailed explanations about the upcoming treatment process, making me feel completely at ease.
The Wand Medical Centre
H M.
Customer service phone lines consistently shut down earlier than their advertised hours, despite claiming to be available until 5:30 PM.
The Wand Medical Centre
Jaz B.
Exceptional employees who truly show compassion. Anyone criticizing this place is just complaining without justification, in my honest opinion 💖
The Wand Medical Centre
24/7 g.
The personnel display a discourteous and irritating demeanor, scheduling appointments seems impossible due to constantly congested phone lines, and the wait times are excessive. Patients must endure..
The Wand Medical Centre
Iqra B.
Absolute worst medical professionals imaginable. Strongly advise steering clear of this practice.
The Wand Medical Centre
LuvRue L.
The medical professionals at this clinic are exceptional. Dr Chukwuma and Dr John Willis demonstrate remarkable compassion, providing highly personalized care with meticulous precision. They..
The Wand Medical Centre
Tuffs T.
To update 27,3,24. After submitting a previous entirely accurate review, I began making progress with one doctor at the practice. However, because I refused to remove my initial review, the practice..
The Wand Medical Centre
Safwaan A.
Absolutely requires new front desk personnel. Or they desperately need professional training. The staff consistently remain distracted by phone calls, rendering them largely inaccessible, and when..
The Wand Medical Centre
Islamic C.
Ineffective leadership requires immediate improvement, though the medical staff are commendable. I strongly encourage the physicians to take action and address the organizational shortcomings 🤔
The Wand Medical Centre
Federica C.
After living in the UK for six years, I've had to switch doctors multiple times, but I can confidently say this medical centre is absolutely the most terrible one I've encountered!!!!
The Wand Medical Centre
Klodi B.
I've been attempting to schedule an appointment for a week, calling during their designated morning hours. The new male receptionist has been consistently discourteous, making comments like "I..
The Wand Medical Centre
Nadine F.
The front desk staff were incredibly friendly and welcoming, and the overall atmosphere of the clinic is delightful.
The Wand Medical Centre
Mana m.
I want to express my heartfelt appreciation for the incredible nurse Leslie, who stands out as the most exceptional healthcare professional I've ever encountered. Her compassionate care was truly..
The Wand Medical Centre
bimbim p.
The absolute worst general practitioner I've ever encountered. These individuals show zero concern for their community or the well-being of their patients. THEY WILL COMPLETELY DISREGARD YOU,..
The Wand Medical Centre
yasir a.
Ali. This is absolutely the most terrible general practitioner I've encountered. I've been waiting four long months without receiving any response whatsoever.
The Wand Medical Centre
Fatou F.