Eagle House Surgery
DA
Dilber A. 2 years ago • From Google
Bad
I've encountered the most incompetent GP who has caused me back pain and subjected me to an exhausting appointment process with a 53-minute wait, only to find no available slots. Eventually, I managed to secure an appointment after persistent attempts. Subsequently, two months passed with zero updates on my referral. After calling them, they instructed me to schedule another appointment, forcing me to waste more time waiting from 7:59 onwards and repeating this process for weeks. I finally booked another appointment and attended it. Yet again, no progress was made. I started investigating and discovered from my physician that I actually had two referrals in April and September. The fundamental issue was my GP sending documents to my old address twice, preventing me from receiving any correspondence. This is absolutely appalling, squandering my time, energy, and mental well-being. After eight months, we've circled back to the exact point where I initially began - it's utterly ridiculous that my GP is now suggesting I book yet another appointment.
Anwar Y.