DV

Deepti V. one year ago • From Google

Rating

Bad

Endless waiting and missed health concerns

I had been a patient at this medical practice for more than five years. Despite consistently scheduling morning appointments, I invariably found myself waiting over an hour for the doctor to show up. The doctor never once apologized or provided any explanation for these consistent delays, which frequently caused me to be tardy for work. A female doctor recommended blood tests for us. It took an astounding 18 months just to secure an appointment and obtain the results. During the follow-up consultation, the doctor reassured me that everything was fine and never highlighted any concerns about the reports. A year later, I opted to consult a private physician, who immediately identified an issue in the blood test results—something that should have been addressed much earlier. When I attempted to discuss this with the original doctor, she responded with extreme rudeness and even suggested I file a complaint against her if I was unsatisfied. After squandering over two and a half years navigating these challenges, we no longer possessed the energy or motivation to pursue the matter further, ultimately deciding to switch medical practices.

Other reviews for Kings Langley Surgery