SS

Simona S. 3 years ago • From Google

Rating

Poor

Endless waiting and rude staff at clinic

I've reached my breaking point after years of frustration with this healthcare provider. The problems are numerous: 1) Reception staff consistently display rudeness and a complete lack of empathy 2) Doctors routinely run late for appointments and show zero flexibility if you miss their delayed call, refusing to reschedule or call back shortly after 3) Booking a phone consultation involves an absurdly long waiting process, regardless of medical urgency 4) The medical approach is perpetually passive, with doctors always recommending a "wait and see" strategy instead of providing actual treatment or solutions, even in critical situations 5) Despite my thalassemia diagnosis, I've been unable to get blood tests for five consecutive years. This level of medical negligence is unacceptable, and I absolutely cannot recommend this practice to anyone.

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