AF

Ann F. 4 years ago • From Google

Rating

Bad

Endless waiting for a simple phone appointment

Received a text reminder about a scheduled phone consultation for blood test results, initially set for 10th March, with a rescheduled appointment on 18th March between 9 and 1. Currently, it's 2:20 PM, and I still haven't received the anticipated call. I contacted the medical practice at 1 PM, only to be informed I was next in line for the doctor's call. At 1:30 PM, I was told he was running behind but would call shortly. By 2 PM, I was informed he was out on home visits but en route back. Absolutely ridiculous

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