OR

Ophie R. one year ago • From Google

Rating

Bad

Endless Waiting for a Simple Prescription Refill

Repeatedly experiencing phone wait times exceeding 60 minutes when attempting to refill a prescription. I've been without my medication for seven consecutive days because I cannot connect with anyone. As a student currently at home for the summer, I'm unable to physically visit the pharmacy to resolve this issue. Moreover, I've never been provided with login credentials or instructions for their automated ordering system or the NHS app. The service is completely unacceptable.

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