Parkside Surgery

I'm puzzled by the positive reviews this place has received, as those praising it clearly haven't experienced the frustrating treatment I've encountered. It feels like struggling through thick..

I've been a loyal customer for over five decades without any issues, but recently their phone lines have become consistently jammed. This morning, I attempted to call since early hours and by 8:40,..

Generally a satisfactory surgical experience, but ensure you select an appropriate general practitioner. Also, avoid this if you're sensitive about your physique. Most medical assessments will..

Absolutely appalling medical practice, dismissing a patient struggling with both depression and diabetes without any consideration for their psychological well-being. These doctors have demonstrated..

Utterly ineffective across the board. Numerous appointments where the physician simply shrugs and admits uncertainty about the diagnosis, and repeated instances of failing to forward prescriptions..

This product meets my expectations and I find it satisfactory.

Outstanding medical procedure at this facility. The entire team, from the support staff to the physicians, is exceptional. They consistently demonstrate attentiveness and genuinely value patient..

I requested a repeat prescription three weeks ago and was never informed that I needed a review, despite asking about it during the initial phone call. I only discovered this after running out of..

Utterly disgraceful how medical practices are operating right now. They're refusing to provide in-person care for children, insisting instead on mandatory preliminary phone screenings before any..

The front desk staff demonstrate an extremely unwelcoming demeanor, consistently displaying poor interpersonal skills and a complete lack of customer service orientation.

I was in urgent need of medical attention and wanted to avoid the hospital if possible. I made 37 phone calls over several days, managing to speak with someone only twice. When I visited the surgery..

I underwent a minor medical intervention at Kings Mill on December 8th and was advised to have my stitches removed after 7 days, which would be December 15th. When I contacted the surgery to..

Absolutely terrible, it's impossible to schedule an appointment under any circumstances. The phone lines remain constantly busy from morning till evening... even the emergency medical helpline was..

Completely useless and incompetent at every single aspect imaginable. They never return calls, fail to communicate results, and the front desk staff are shockingly unprofessional and potentially..

Dr Davda dismissed my partner's spinal haemangioma, claiming his pain is psychological and not real, despite a consultant's prior diagnosis and recommendation for specialist referral. The doctor's..

It will be interesting if this gets a response because they were "too busy" to call me back on a matter that the receptionist felt qualified to judge its importance. She wasn't. Lime Grove in..

Placed on hold for my 4-year-old son after calling the previous evening with instructions to phone back in the morning. When I finally got through, a discourteous staff member informed me that all..

I consistently have positive experiences at Parkside Surgery, with doctors who are compassionate, attentive, and meticulous in their approach. During appointments, I never feel hurried and always..

Scheduling a consultation is straightforward, particularly when utilizing the NHS mobile application. The general practitioners are excellent, and the administrative team is incredibly supportive.

I'm now shifting my perspective because they've taken the time to understand my child's unique medical situation and have implemented necessary accommodations. Kudos to them.