Wye Valley Surgery

The medical practice was utterly disappointing and seemingly indifferent. Attempting to secure an appointment for my young grandson became an incredibly frustrating ordeal. Multiple phone calls on..

NHS should thoroughly investigate and potentially close this surgery due to potential life-threatening risks. The most discourteous, unrepentant receptionist staff work at this Surgery, displaying..

Impossible to reach by phone. I've spent a week attempting to contact them without success. Their claim that pharmacies can assist is completely unhelpful and untrue. This medical practice is..

I just had an appointment with Dr Hameed, and he truly exceeded my expectations! He's an incredibly compassionate physician who provided me with genuine comfort and made me feel completely relaxed..

Absolutely horrific medical procedure that left me traumatized and in complete disbelief of the surgeon's incompetence.

Why is it impossible to reach anyone on your phone lines? My 90-year-old mother wasted nearly two and a half hours trying to get through and still couldn't connect. This is absolutely the worst..

Completely revolting - nobody picks up the phone, and I'm left wondering what on earth they're doing. This medical practice is utterly worthless, hands down the most incompetent clinic I've ever..

It's absolutely hopeless trying to reach this medical practice. I've been attempting to contact them for three consecutive days at 8:30, and today I spent an entire hour on the phone from 8:30 to..

I've experienced exceptional service from Wye Valley surgery's receptionist Hiba, who not only answers calls with utmost courtesy but has consistently assisted me and my father in resolving issues..

I survived today's encounter, and the front desk staff didn't come across as unpleasant. A word of advice—when you're at the front of the line and prompted to choose a selection, simply pause, and..

Absolute bottom-tier healthcare provider. Consistently fails to deliver adequate medical assistance.

The pharmacy abruptly terminated my recurring prescription without warning. The medical professionals here are severely lacking, with many seeming completely incompetent. I'm still in limbo waiting..

I've encountered the most terrible GP practice imaginable. Following a life-threatening surgical procedure, I've been attempting to secure an appointment for a week with zero success. I've submitted..

Attempting to contact this medical practice via telephone is an exercise in futility. They claim on their website to have implemented a new phone system as of February 19th. Yet, after waiting as..

Terrible management, completely unreliable. They consistently fail to schedule appointments and when you finally get through on the phone, they abruptly disconnect the call, forcing you to restart..

Stay away from this establishment. I endured a grueling 90-minute wait on hold, only to have them abruptly terminate the call—a frustrating experience that has occurred multiple times previously...

I submitted my repeat prescription request over a month ago, and they still haven't processed it. I've been without medication for the past two weeks. I've attempted to call them numerous times, but..

I spent over an hour trying to schedule a doctor's appointment, but was unsuccessful. The prolonged wait has left me in excruciating discomfort.

Absolutely zero stars deserved! The medical care itself is excellent, but the process of securing an appointment is a complete nightmare. When I called at 8:30 AM, I was stuck in a queue for 51..

The medical professionals seem adequate, but their phone system is a nightmare. Attempting to connect via telephone is nearly impossible, and it appears other patients share this struggle. I spent..