RC

Rob C. 4 years ago • From Google

Rating

Excellent

Excellent care and swift medical support

I contacted Little Waltham Surgery this morning around 9:30am seeking an in-person GP consultation for today, or alternatively, a future scheduled appointment. The reception staff promptly offered me a slot with Dr Agarwal at 11:40am, which I gladly accepted. Shortly after, Dr Agarwal phoned me and suggested an appointment with the in-house physiotherapist. She explained that the physio might be able to address my concerns, and if not, she would personally check on me. I immediately went to the surgery and met with Ms. Bexteshi, who conducted a thorough assessment and provided me with tailored exercises. Upon returning home, I discovered she had emailed the exercise instructions for my reference. As it turned out, I did not require Dr Agarwal's consultation, which meant another patient could utilize the original appointment slot. Although I seldom need medical services, I was thoroughly impressed by every staff member I interacted with today. My sincere thanks to the entire team - Martina Callan.

Other reviews for Little Waltham Surgery