St Clement's Surgery
Kewal R. 4 years ago • From Google
Bad
Excellent doctor but frustrating appointment system
Dr Chana is an excellent physician, but the medical practice's administrative staff are incredibly frustrating. Whenever I attempt to schedule an appointment, I'm consistently told that all slots are fully booked and pre-reserved. Their solution is always to suggest calling back the next morning at 8am, which is completely impractical for someone with a job who isn't even seeking same-day service. I'm genuinely puzzled by their booking system - do appointments mysteriously become available at that specific time? In line with other reviews, while Dr Chana and Dr Solomon are outstanding healthcare professionals, the subpar administrative management is seriously undermining the quality of their medical practice.
Outstanding Customer Care. Demonstrating High-Quality Professionalism and Compassionate Personnel Irrespective of Cultural Background. Particularly Beneficial for Senior Citizens Navigating Language..
St Clement's Surgery
kewal r.
Dr Chana is an excellent physician, but the medical practice's administrative staff are incredibly frustrating. Whenever I attempt to schedule an appointment, I'm consistently told that all slots are..
St Clement's Surgery
Okthen O.
You stand in line to schedule a consultation, only to be informed that no appointment is available. This recurring issue persists. The service approach is perplexing.
St Clement's Surgery
Shush P.
I want to express my heartfelt appreciation to Dr Winston Solomon for his exceptional medical expertise and compassionate approach. The entire team at St Clemens Surgery creates an inviting, secure,..
St Clement's Surgery
Khatune M.
The front desk staff are incredibly welcoming and supportive. Scheduling consultations is straightforward and convenient at this medical facility. Overall, their service meets and exceeds..
St Clement's Surgery
A J.
Booking an appointment at this clinic is a complete disaster, and the staff's indifference is appalling. Where has genuine patient care gone? The receptionist who usually works the front desk is..
St Clement's Surgery
W A.
The employees here display a notably unhelpful demeanor They seem completely uninterested in providing any customer assistance. Customer service is extremely poor
St Clement's Surgery
fahm n.
A sincere expression of gratitude to Dr Akshita at the St Clements road medical center. Her compassionate approach, coupled with swift, competent, and successful treatment, was truly appreciated. Our..
St Clement's Surgery
Barua B.
Absolutely terrible service. I'm dealing with an infection and was forced to wait on hold for 25 minutes, even having to walk to the GP while waiting. When the receptionist finally answered, I..
St Clement's Surgery
Bhu C.
Exceptional Medical Practice The front desk team is outstanding, far surpassing the staff at my previous healthcare facility. Dr Chana demonstrates remarkable expertise and provides excellent patient..
St Clement's Surgery
Tazmeen T.
Dr Solomon and Dr Chana are truly exceptional healthcare professionals who stand out from any other general practitioners I've encountered. Their level of compassion and attentiveness is..
St Clement's Surgery
Rana R.
I've been a patient at this facility for quite some time, but I've never felt as disrespected as I was today. One particular nurse was incredibly unprofessional and prevented me from nursing my..
St Clement's Surgery
Faredoon M.
My primary healthcare provider is Ilford Lane Surgery. I was directed to consult Dr. W. Solomon at St. Clements Surgery regarding an extremely painful ingrowing toenail. Dr. Solomon, who happens to..
St Clement's Surgery
hugo C.
I made multiple attempts over consecutive days to secure a consultation at St Clements Surgery, and the process was incredibly frustrating. The challenge of obtaining an appointment is compounded by..
St Clement's Surgery
A T.
Dr Chana is outstanding. She is incredibly courteous and compassionate, taking the time to truly listen and demonstrate genuine empathy. Her ability to understand problems and find effective..
St Clement's Surgery
Lolly F.
Dr Chana stands out as the most exceptional general practitioner I've encountered! Being a black woman, I've frequently experienced dismissive treatment from healthcare providers in the past. Yet,..
St Clement's Surgery
Hambo04 H.
The medical professionals at this practice are exceptional, with Dr Solomon and Dr Chana standing out as particularly impressive. Nevertheless, scheduling an appointment is incredibly frustrating...
St Clement's Surgery
Celtic k.
I've been a patient of Dr. W Solomon ever since he succeeded Dr. Jackson some time ago. Dr. Solomon demonstrates a high level of professionalism and maintains a warm, approachable demeanor, as do the..
St Clement's Surgery
黄秀岭 黄.
Scheduling a phone consultation took an excessively long time, with wait times exceeding sixty minutes...
St Clement's Surgery
M. A.
Extremely poor communication and answers that fall far short of expectations. Completely unsatisfactory and frustrating interaction with no useful information provided.
St Clement's Surgery
Kuldip D.