KR

Kewal R. 3 years ago • From Google

Rating

Bad

Excellent doctor but frustrating appointment system

Dr Chana is an excellent physician, but the medical practice's administrative staff are incredibly frustrating. Whenever I attempt to schedule an appointment, I'm consistently told that all slots are fully booked and pre-reserved. Their solution is always to suggest calling back the next morning at 8am, which is completely impractical for someone with a job who isn't even seeking same-day service. I'm genuinely puzzled by their booking system - do appointments mysteriously become available at that specific time? In line with other reviews, while Dr Chana and Dr Solomon are outstanding healthcare professionals, the subpar administrative management is seriously undermining the quality of their medical practice.

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