Blackthorn Health Centre

I've been consistently impressed with this medical practice since becoming a patient three years back. The personnel here are absolutely delightful!

I received exceptional care and support during a challenging time while traveling. The staff demonstrated remarkable compassion, empathy, and genuine kindness. Much appreciation!

Only medical center available for my needs - typically visit Hedge End. During peak traffic, travel time stretches to 35 minutes compared to the standard 15. Parking is accessible, but spaces are..

Absolutely dreadful customer experience lately. Impossible to communicate with them, spent more than 60 minutes on hold, promised a callback that never materialized! I left a repeat prescription..

Arrived precisely as scheduled. The nursing staff demonstrated exceptional courtesy and warmth.

Exceptional experience with an incredibly supportive group who consistently exceed expectations and deliver outstanding service.

I submitted a prescription for a recurring medication I've used multiple times before on Tuesday. As of now, there's been zero communication despite my phone follow-ups. It's apparently no big deal..

The staff at reception were welcoming and supportive, and I was seen promptly without delay. This truly exemplifies the National Health Service at its finest. Regarding patient treatment and..

Overall Experience from GP survey: 2020: 91% 2021: 87% 2022: 71% 2023: 65% Source: https://gp-patient.co.uk/surveysandreports Blackthorn is currently positioned in the bottom third of..

The medical professionals here are truly exceptional, from the compassionate physicians to the attentive nurses and welcoming front desk team. My experiences have been consistently smooth - the key..

The employees here consistently demonstrate warmth, empathy, and genuine concern. My physician is particularly attentive and comprehensive in their approach. I'm completely satisfied and have no..

The absolute bottom of the barrel for medical facilities in Southampton. For a full twelve months, securing an appointment has been impossible, with calls going perpetually unanswered. We're stuck..

It appears that despite a note indicating the need for a doctor's consultation, Blackthorn persists with its subpar medical approach of '2D / phone call' appointments - and not even a proper one at..

Exceptional service from the team Donna completely resolved my problem and followed up with a comprehensive solution!! I hope more employees across the United Kingdom could demonstrate her level of..

Absolutely appalling. I'm at a loss to describe my frustration with the current state of our primary healthcare. Booking an appointment has become an impossible task, with phone lines perpetually..

Regrettably, because of excessive complaints directed at staff members over matters beyond their influence, I cannot identify the courteous and competent receptionist who assisted me today. My blood..

Absolutely fantastic from start to finish. The healthcare professional I encountered was incredibly warm and helpful, transforming my initial anxiety and concern into a sense of reassurance that my..

The surgical center was great, and the front desk staff were particularly friendly, especially the two younger blonde receptionists. However, I do have a concern. During my blood draw, I was..

Since the practic expanded to includ burseldon and hedgend it has gone downhill to many patients to look after now lucky to get an apointment after going through endless online questions then..

Completely worthless. Impossible to secure an appointment slot for more than a fortnight. Even worse, they're offering only phone consultations for a condition that clearly requires an in-person..