The High Street Practice

I recently visited this medical practice for the first time since becoming a patient, and I was thoroughly impressed. The front desk staff went above and beyond, even helping me secure a blood test..

Unhelpful staff and disappointing service experience.

The front desk staff display a shocking absence of compassion and professionalism, treating patients with complete disregard. They desperately need training in customer service and telephone..

Since the pandemic began, this medical practice has become completely ineffective. You can't simply call to schedule an appointment; instead, you're forced to use their terrible online booking..

Today I received assistance at the High Street Practice, and I am genuinely grateful for the experience. The staff member I worked with demonstrated remarkable kindness, patience, and genuine..

I endured an exasperating 30-minute phone wait just to reach a receptionist, during which I was attempting to explain that my son was exhibiting Hand, Foot, and Mouth Disease symptoms. However, the..

The practice demonstrated a lack of consideration and compassion towards patient wellbeing 👎

Will this GP actually start operating at a reasonable time anytime soon?

Dr Nagi Throughout my later life, I've encountered numerous healthcare providers. My mother, who served as a midwife during wartime, became an exceptional medical expert with such remarkable..

I completed my blood test without feeling anxious and the healthcare professional was very pleasant and provided excellent care.

I have been with this practice for over two decades. The GP and their team provide good care. I am able to see a doctor whenever I need to.

Susan stands out as the sole beacon of professionalism and compassion among the staff at this medical facility, offering a refreshing contrast to her colleagues.

Complete disaster - both medical staff and front desk personnel. The physician clearly lacks competence, and to secure an appointment for my infant, I'm forced to have my midwife intervene and..

I'm puzzled by the critical feedback about this medical center because my interactions were nothing short of exceptional. During two separate visits, every staff member, from the welcoming..

The reception staff at this medical facility are incredibly unsympathetic and cold. While I understand their job involves handling challenging interactions, they demonstrate absolutely no..

I wanted to express my sincere thanks to Ms Yashkamal Patel following my two-year-old daughter’s recent blood test. Before the appointment, we had received helpful advice about using EMLA cream,..

I have been a patient for eight years and have had no complaints whatsoever. The healthcare services in the capital can be quite poor, but on this occasion I have been fortunate with my experience.

The reception staff could benefit from improved communication skills and courtesy. The practice itself appears disorganised in places. However, the clinical team deserves recognition for providing..

Incredibly attentive and accommodating personnel who went above and beyond to assist me

These medical professionals refuse to schedule a consultation unless it's an urgent situation, which I find completely illogical. If a patient is unwell and requires medical attention, they should..