The High Street Practice
Gauri V. yesterday
Excellent
Appointment
ExcellentReception
GreatCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
ExcellentExcellent Paediatric Phlebotomist
I wanted to express my sincere thanks to Ms Yashkamal Patel following my two-year-old daughter’s recent blood test. Before the appointment, we had received helpful advice about using EMLA cream, and I had explained the procedure to my daughter and made sure she was well hydrated. Even so, I was expecting the experience to be quite upsetting for her. Ms Patel was absolutely fantastic. She had such a warm, calm and reassuring manner that she very quickly gained my daughter’s trust. Although my daughter was initially apprehensive, she settled almost immediately. Ms Patel’s experience and skill were clearly evident throughout. Incredibly, my two-year-old calmly watched the needle go in and her blood being taken without becoming distressed or resisting. I genuinely couldn’t believe how smoothly it went. As a healthcare professional myself, I appreciate how challenging paediatric blood tests can be, particularly with such young children and their tiny veins. That made Ms Patel’s expertise even more impressive. What I had anticipated would be a difficult and tearful experience turned into the best possible first experience of a medical procedure for my daughter. I am truly grateful to Ms Patel for her professionalism, kindness and exceptional skill. She made what could have been a frightening experience feel calm, safe and positive. Thank you
Excellent overall healthcare experience. Prompt scheduling and several physicians appear highly skilled and well-informed. Medical staff demonstrate genuine compassion and provide attentive..
The High Street Practice
Ahmad A.
Absolutely dreadful surgical experience - I'm baffled how this medical facility continues to function. Their performance was so abysmal that I would give them zero stars across every single category..
The High Street Practice
Diane B.
I appreciated the support from the receptionist who patiently assisted me with accessing a digital health platform. They demonstrated considerable patience and kindness while helping someone who was..
The High Street Practice
KRISTINA P.
I approached the registration area and rang the bell. A woman retreated to the back without waiting for me to reach the reception desk. I then obtained registration forms from the adjacent surgery..
The High Street Practice
L L.
Will this GP actually start operating at a reasonable time anytime soon?
The High Street Practice
mark h.
Excellent experience. I may have been fortunate with the timing of my appointment availability. The service provided was of a high standard.
The High Street Practice
Maryam A.
Booking a consultation is swift, particularly when addressing urgent matters for my infant - they accommodate same-day scheduling. The front desk staff are generally pleasant and welcoming. Their..
The High Street Practice
Nadège M.
The booking process is absolutely terrible. When I rang the front desk seeking medical consultation due to feeling unwell, they simply advised me to visit the pharmacy for medication. Later that..
The High Street Practice
rahat r.
The service here is utterly absurd, and the high street practice takes unprofessionalism to another level. Sally at the reception acts like she owns the place. Her attitude is incredibly..
The High Street Practice
Udeshika J.
Extremely disappointing customer service. The front desk personnel display an unacceptable attitude and lack of professionalism.
The High Street Practice
Lin57 L.
The medical team, from front desk personnel to nurses and doctors, consistently demonstrate politeness, helpfulness, and attentiveness. Scheduling appointments, obtaining medical guidance, and..
The High Street Practice
Charanjit K.
The reception staff member was very helpful and went out of their way to assist. Their support and willingness to help was greatly appreciated. Thank you.
The High Street Practice
Billy S.
The reception staff at this medical facility are incredibly unsympathetic and cold. While I understand their job involves handling challenging interactions, they demonstrate absolutely no..
The High Street Practice
Sharmen A.
Reception personnel are absolutely terrible and discriminatory. Scheduling an appointment is an absolute ordeal 👎👎
The High Street Practice
Jibril M.
The entire medical facility, encompassing the physicians, nursing staff, and front desk personnel, demonstrates exceptional compassion and professionalism. I have consistently received outstanding..
The High Street Practice
JANET RUTH TAYLOR
After a terrible experience and seeing rapid decline in my old surgery I left & I was accepted here at HIGH STREET PRACTICE. The care is amazing & actually seen by real GP's . It just does not..
The High Street Practice
Gary W.
Had a blood test this morning and the staff member who performed it was excellent. I find the procedure quite difficult and have experienced fainting episodes previously, but this particular staff..
The High Street Practice
Hassan B.
Absolutely terrible customer service. The employees were completely unhelpful and made the entire experience incredibly frustrating.
The High Street Practice
AKANKSHA K.
The front desk staff display an appalling level of discourtesy. The customer service is absolutely unacceptable.
The High Street Practice
Reshma P.
I would like to give a higher rating for this GP practice, however I have reduced my score due to a negative experience I recently encountered. This involved a concerning incident with my infant..
The High Street Practice
Ivina A.