Wideopen Medical Centre

The service has been consistently unhelpful in my experience. You need to spell out exactly what you require rather than them understanding your needs. It feels like the practice primarily focuses..

After relocating to a different area three years ago and having to leave my previous practice due to the distance, I have found the standard of care at this medical centre to be disappointing. While..

I would consider this among the least satisfactory general practices I have been registered with. I would advise others to look elsewhere for their care. The front desk team are genuinely pleasant..

I have been a patient at this practice for several years and have consistently found the clinical staff to be efficient and effective, which represents a significant improvement from my previous..

It is very difficult to get through to the surgery by telephone at any time of day. I have attempted to call over several consecutive days at various times throughout the day, but the line has..

Positive experience with the medical team

This practice lacks any approach to comprehensive patient care. You feel like just another statistic rather than an individual. I was required to switch practices midway through ongoing treatment..

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

I have experienced repeated appointment cancellations without receiving advance notice, only finding out when I arrive for my scheduled visit. On multiple occasions, I have travelled to one location..

I attended a face to face appointment and was prescribed medication. The prescription was authorised and sent to the pharmacy several days later. After a week, the item remained unavailable. When I..

Healthcare professionals would benefit from gaining a deeper understanding of certain nutritional deficiency conditions, as there appears to be limited awareness or recognition of these health..

I would rate this experience extremely poorly. I contacted the practice to request an urgent appointment as directed through the online consultation system, only to be informed that my relative, who..

I have been a patient for approximately a year and have found the service to be disappointing. I have not had the opportunity to see or speak with anyone, and there have been multiple issues with my..

I have been a patient at this practice for over five decades. Throughout this extended period, I have consistently received excellent care and the staff have always made genuine efforts to assist me.

This practice has significant operational challenges. Obtaining an appointment is difficult, and patients are sometimes required to attend in person for matters that could reasonably be handled..

The practice would benefit from having an additional telephone line for routine enquiries such as administrative requests. Apart from this, the service is satisfactory.

If you're seeking a welcoming environment for families, this may not be the right choice for you.

The practice did not communicate cancellations to patients in advance. This resulted in a frustrating experience.

I recently observed a phone interaction with the reception team that left me very concerned. During the call, my friend, who is unwell, received information that I felt was inaccurate on multiple..

I cannot believe how much simpler it has become to obtain an appointment, and I cannot believe how pleasant and cheerful the reception staff are. I cannot believe it, particularly given the..