The New Seaham Medical Group

The service has been consistently disappointing on every visit.

It appears there is limited nursing staff availability at the practice, with insufficient cover arrangements during absences. This creates difficulties for patients who work outside standard..

I have been experiencing issues with my prescription management for an extended period. After considerable difficulty obtaining an appointment, I finally managed to attend. Upon review, it was..

The team here were very supportive and provided excellent care.

The practice does not seem to take into account that patients are working when requesting attendance for tests or reviews, which can necessitate taking unpaid leave. Booking appointments when you..

I wish I could give it a zero star rating. I called today to arrange a routine vaccination as I have underlying health conditions and was informed that I am not on the priority list despite my..

I found the customer service experience to be quite poor. The receptionist who took my call came across as dismissive and unconcerned about patient needs. I have been dealing with an ongoing issue..

Excellent service from start to finish. Lesley was very thorough as always. Answered my query and pointed me in right direction. Well happy with Dr Mohamed. He cares! Proppa genuine bloke. Do like..

Excellent service from start to finish Lesley was very thorough, and Dr Mustaffa provided excellent advice and guidance. The appointment ran on time, and the whole experience was very positive...

The service provided fell significantly short of expectations.

Excellent encounters with all members of the healthcare staff. The administrative team, clinical nurses and physicians were all exceptionally welcoming and delivered exceptional care throughout.