The Elms Medical Centre

I haven't experienced any significant problems with their service alongside my partner. They consistently manage to resolve issues promptly when necessary, though you should anticipate phone wait..

I'd rate this zero if possible. The issue isn't primarily about the medical care, but the constant struggle to secure an appointment or make contact by phone. I'm convinced some of the..

Medical professionals at this facility demonstrate exceptional skill, meticulousness, and professionalism. Dr. Sarfaraz stands out in particular, offering compassionate and supportive care precisely..

To start, I want to recognize the clinic's marginal progress in recent years. The implementation of an automated call queue, the addition of some compassionate and competent administrative staff,..

Grateful to Elms Medical for understanding the challenges of managing healthcare with constrained resources. It's not easy to meet everyone's needs when working with limited means, but they do an..

These medical professionals are absolutely terrible. They consistently misdiagnose health issues, prescribe medications that can trigger allergic reactions, fail to connect patients with appropriate..

Each scheduling interaction feels like a battle lost for the front desk staff.

Refused to accommodate my request for an early vaccine, causing me to forfeit $2,000 due to my pre-booked travel plans

After my recent phone interactions, I wanted to note that the staff appear to be making genuine efforts to enhance their service quality. The updated phone message strikes me as notably clear,..

I arrived for my ultrasound at 9:15, but was actually called in at 9:00. The two medical professionals who performed the procedure were both highly competent and extremely personable.

Every member of the team is friendly and competent. Dr. Shmila Serfiraz, in particular, stands out as an exceptionally skilled and knowledgeable physician. :)

The front desk staff are shockingly unprofessional and dismissive (particularly the heavily tattooed individual who seems more suited to a prison block). When you communicate your needs, they..

ZERO STARS, ABSOLUTELY NOT! Total incompetents! Endless issues since day one! They overlooked a critical medication on my prescription, forcing me to go without until I can visit another pharmacy!..

We've been loyal patients at this practice since its inception in the 1980s. Dr Noone expertly managed my father's complex medical conditions, and now Dr Sarfraz and her team are equally adept at..

Despite their hectic schedule, they consistently prioritize patient care and provide excellent guidance, even when appointments are fully booked. Kudos to the entire team for their exceptional..

I want to express my sincere appreciation to the medical team for their meticulous attention to detail and professional approach, with special recognition to the dedicated practice nurses and nurse..

I attempted to schedule a phone consultation for my daughter and needed to verify if the appointment had been confirmed. I made the request yesterday afternoon, but when I tried calling the medical..

Extremely bustling medical practice striving to assist patients to the fullest extent possible. Wonderful team members, all incredibly supportive and kind!

As both a registered nurse and a patient at this general practice (not employed by them), I can confidently say their level of care is truly outstanding. Their support has been comprehensive,..

Complete waste of time, they consistently ignore calls and their employees display a consistently dismissive and uncooperative attitude. STEER CLEAR!