G0

Gløssee 0. 4 years ago • From Google

Rating

Average

Excellent staff undermined by terrible front desk service

The medical staff, including doctors, nurses, and the pharmacist, are consistently excellent and demonstrate exceptional dedication to patient care. Unfortunately, the reception team significantly undermines these efforts. I've experienced extreme difficulty obtaining my essential daily medication due to their unprofessional and indifferent approach. Despite instructing patients to call at 8 AM, they fail to make their communication channels accessible as promised. It's fair to say their customer service is woefully inadequate, with them seemingly performing only a minimal fraction of their expected responsibilities. This situation is truly disappointing.

Other reviews for Cumberland House Surgery