Essex Lodge Surgery
Anonymouse 2 months ago
Great
Appointment
AverageReception
GreatCleanliness
GreatCare
ExcellentRespect
GreatSeen On Time
GreatExcellent Surgery
My family and I have all been patients at Essex Lodge Surgery for over 20 years, and for the most part our experiences have all been really positive, especially considering the stress the NHS has been under in recent years, especially in east London where patient numbers and deprivation are extremely high. The reception staff are always kind and polite, especially to my daughter who has a chronic long term condition and learning disability, l feel this is particularly impressive taking into account the abusive and disrespectful way some patients talk to them. Most of the nurses are also really kind, patient and respectful, going out of their way to make my daughter feel comfortable. There are also some really excellent, lovely doctors, Dr Awal and Dr Vaid in my experience have always been particularly caring, reassuring and just really kind! Which is so important when you are feeling ill and vulnerable or worried about your child, and most of the other doctors l have seen over the years have also been friendly and professional! Thank you Essex Lodge
The employees demonstrate exceptional courtesy, providing valuable assistance and comprehensive information. They maintain a professional demeanor while showing genuine concern, delivering an..
Essex Lodge Surgery
Emily C.
Transitioning to this service was a breeze. Previously, their queue times were quite long, but they've significantly reduced wait periods, and the employees are incredibly welcoming and pleasant.
Essex Lodge Surgery
mohammed k.
Absolutely terrible service, completely unhelpful and frustrating experience from start to finish.
Essex Lodge Surgery
Loona L.
I just concluded a conversation with a receptionist who demonstrated exceptional customer service, displaying remarkable patience and empathy while addressing my issues. I truly appreciate the..
Essex Lodge Surgery
wajahat b.
The receptionists at Essex lodge surgery are arguably the most discourteous I've encountered in the UK. Their behavior is appallingly unprofessional. They consistently interrupt patients, showing..
Essex Lodge Surgery
doina r.
After switching to this GP in Essex, I'm thoroughly impressed with the level of service. Unlike my previous practice where issues dragged on for ages, here I've managed to resolve multiple concerns..
Essex Lodge Surgery
Meron H.
Dr. Aktar provided exceptional care, offering clear explanations and demonstrating a truly helpful approach throughout the consultation.
Essex Lodge Surgery
Rohan R.
Being a first-time mother, I found this medical encounter deeply disheartening and distressing. When my infant developed skin breakouts across her facial and scalp areas, the initial healthcare..
Essex Lodge Surgery
Stephanie *.
I stopped by the medical practice on December 2nd near 4:30 PM to check on some test results. The receptionist, who had beautifully styled brown hair with soft waves, was exceptionally kind and..
Essex Lodge Surgery
Kerry D.
I attempted to schedule an appointment and was left waiting on hold for a quarter of an hour. When I finally got through, I was informed that no appointments were available until early June, and..
Essex Lodge Surgery
Frshta A.
The receptionist was absolutely wonderful! Her warmth and friendliness made such a positive impression on me. She's truly exceptional at her job and comes across as a genuinely delightful person...
Essex Lodge Surgery
Bogdan d.
The employees at this establishment are exceptional and consistently eager to provide support. Whenever I required assistance, they were there to help. I would like to give special recognition to..
Essex Lodge Surgery
halima b.
I am profoundly frustrated with the leadership at Essex Lodge GP Surgery. Despite repeated efforts to highlight persistent problems, no meaningful progress has been made in enhancing the service..
Essex Lodge Surgery
Tahira H.
Secured a medical consultation within 24 hours and want to express my sincere appreciation to Dr Awal for being an incredibly compassionate healthcare provider who presented me with multiple..
Essex Lodge Surgery
mannan m.
Exceptional customer service with incredibly friendly and welcoming front desk personnel who made my experience truly pleasant.
Essex Lodge Surgery
Maamecxo M.
My time at this medical practice has been disappointing and not up to par. Nevertheless, Dr Aktar provided compassionate care to my infant and myself during our illness. I truly appreciate her..
Essex Lodge Surgery
Daniel B.
Absolutely a botched surgical procedure. Hostile, deceitful, and completely dismissive of patient concerns when referring to Newham's General, even misidentifying the incorrect anatomical region...
Essex Lodge Surgery
ameisha l.
My medical condition has been fluctuating lately, and whenever I've required an appointment or just sought guidance, Essex Lodge has been exceptional. Given my work schedule, securing a convenient..
Essex Lodge Surgery
Samia A.
They provide zero assistance You won't receive your prescription unless you become emotionally distraught Appointments are only granted when you're practically fully recovered Several staff members..
Essex Lodge Surgery
monowara b.
This surgery is absolutely abysmal for my children. The reception team displays zero professionalism, with Ruby and Sara setting terrible examples. Ruby completely disregards patients, while Sara..
Essex Lodge Surgery
Leo O.