Essex Lodge Surgery
Anonymouse 3 months ago
Great
Appointment
AverageReception
GreatCleanliness
GreatCare
ExcellentRespect
GreatSeen On Time
GreatExcellent Surgery
My family and I have all been patients at Essex Lodge Surgery for over 20 years, and for the most part our experiences have all been really positive, especially considering the stress the NHS has been under in recent years, especially in east London where patient numbers and deprivation are extremely high. The reception staff are always kind and polite, especially to my daughter who has a chronic long term condition and learning disability, l feel this is particularly impressive taking into account the abusive and disrespectful way some patients talk to them. Most of the nurses are also really kind, patient and respectful, going out of their way to make my daughter feel comfortable. There are also some really excellent, lovely doctors, Dr Awal and Dr Vaid in my experience have always been particularly caring, reassuring and just really kind! Which is so important when you are feeling ill and vulnerable or worried about your child, and most of the other doctors l have seen over the years have also been friendly and professional! Thank you Essex Lodge
Quite a bustling medical practice, requires patience to navigate, but conveniently located and approachable.
Essex Lodge Surgery
Marilyn R.
Arrived at the medical center today. The reception team welcomed me warmly with exceptional customer service. I utilized the automated check-in system and waited to be summoned for my blood draw...
Essex Lodge Surgery
O O.
This general practitioner is a complete farce. They perpetually have excuses instead of taking responsibility. My test results were held up for a fortnight while they denied receiving them, forcing..
Essex Lodge Surgery
Aisha K.
If I could rate this with zero stars, I absolutely would - sadly, one star is the minimum. My appointment was set for 12:48pm after being referred from Newham General Hospital, and I'm still waiting..
Essex Lodge Surgery
Maamecxo M.
My time at this medical practice has been disappointing and not up to par. Nevertheless, Dr Aktar provided compassionate care to my infant and myself during our illness. I truly appreciate her..
Essex Lodge Surgery
Phoebe D.
I want to express my sincere gratitude and highlight the exceptional service I received from Sara and Ruby at Essex Lodge. They have consistently demonstrated remarkable patience and professionalism..
Essex Lodge Surgery
Nss S.
The front desk staff and nursing personnel displayed an incredibly disrespectful attitude. Particularly the short-haired receptionist seemed perpetually irritated and hostile. Interacting with these..
Essex Lodge Surgery
Tahira H.
Secured a medical consultation within 24 hours and want to express my sincere appreciation to Dr Awal for being an incredibly compassionate healthcare provider who presented me with multiple..
Essex Lodge Surgery
Rohan R.
Being a first-time mother, I found this medical encounter deeply disheartening and distressing. When my infant developed skin breakouts across her facial and scalp areas, the initial healthcare..
Essex Lodge Surgery
Suad S.
Securing an appointment here seems utterly impossible, and it appears nobody truly cares about patient retention. I completed a blood test nearly a month ago and have been struggling just to obtain..
Essex Lodge Surgery
wajahat b.
The receptionists at Essex lodge surgery are arguably the most discourteous I've encountered in the UK. Their behavior is appallingly unprofessional. They consistently interrupt patients, showing..
Essex Lodge Surgery
Anonymouse
Good experience with the practice.
Essex Lodge Surgery
Sorin M.
Exceptional assistance consistently, whether I'm reaching out by phone or stopping by in person. Kudos to Essex Lodge for their top-notch support.
Essex Lodge Surgery
hardly s.
These employees are undoubtedly the most pompous and ineffective I've encountered. If they dedicated as much energy to genuinely assisting customers instead of talking down and belittling them, the..
Essex Lodge Surgery
Nicola A.
I am incredibly grateful to Sara and Ruby, the managers who went to extraordinary lengths to secure a prompt appointment for my son and ensure he received immediate medical attention. Their..
Essex Lodge Surgery
Bogdan d.
The employees at this establishment are exceptional and consistently eager to provide support. Whenever I required assistance, they were there to help. I would like to give special recognition to..
Essex Lodge Surgery
doina r.
After switching to this GP in Essex, I'm thoroughly impressed with the level of service. Unlike my previous practice where issues dragged on for ages, here I've managed to resolve multiple concerns..
Essex Lodge Surgery
Frshta A.
The receptionist was absolutely wonderful! Her warmth and friendliness made such a positive impression on me. She's truly exceptional at her job and comes across as a genuinely delightful person...
Essex Lodge Surgery
Aacrity R.
I thoroughly enjoyed my visit to the medical facility. Dr. Aktar, a compassionate female physician, was exceptional in making me feel at ease and genuinely attentive to my medical issues. The entire..
Essex Lodge Surgery
Ellana E.
I switched my medical practice to Essex Lodge and encountered a problem locating my test results. A staff member named Ruby stepped in and assisted me in tracking them down. She efficiently resolved..
Essex Lodge Surgery
Abdullah M.