Pinfold Medical Practice

Utterly abysmal customer support, wasted 21 agonizing minutes enduring subpar assistance before being unceremoniously transferred to a different location.

Blood draw on 4/7/2023. This was hands down the most comfortable blood test I've experienced. While blood tests are typically not too painful, this phlebotomist was exceptional - I truly didn't feel..

Absolutely outstanding service throughout the years. Our family has relied on Pinfold for nearly two and a half decades, and we have nothing but praise for their consistent excellence.

Rude and unwelcoming front desk staff. Completely indifferent, I'm frustrated that I'm being dismissed when all I'm seeking is genuine compassion and understanding regarding my medical concerns.

Consistently punctual and reliable with scheduling.

The facility is experiencing a critical deficiency in essential medical supplies, and the personnel demonstrate a notable lack of professional engagement. Leadership is not meeting the requisite..

My father recently died, and my mother was supposed to assist the GP in pronouncing his death via a video consultation with a doctor from the practice. Given that her husband had passed away just an..

A total disregard for medical ethics, with absolutely no semblance of professional care standards. Patients are essentially treated as disposable, and the staff completely evades responsibility...

I'm puzzled by the critical feedback circulating online. In my experience, this medical office consistently demonstrates exceptional customer service and goes above and beyond to accommodate..

I had a GP appointment on the 1st of April with Dr fuad, she had a colleague with her who was typing. I explained to them I had stopped taking one of my medication a couple of months ago ( against..

My initial encounter was far from pleasant, thanks to Jasmeen at reception who consistently appeared irritated and ill-tempered. To begin with, they managed to misspell my name three times...

Transferred from a previous medical practice that was absolutely terrible. I genuinely can't comprehend the negative feedback. Pinfold gate has consistently demonstrated exceptional professionalism..

From what I've observed, the staff demonstrates politeness and competence. Much appreciated.

Dr. Green consistently provides an exceptional patient experience. Her demeanor is consistently courteous and her professionalism is remarkable. Whenever I consult with her, she demonstrates a..

The medical professionals are wonderful, but goodness, the front desk personnel are absolutely appalling. Someone needs to reconsider who represents this practice, as these incredibly unpleasant..

Absolutely appalling system. The phone line is perpetually busy starting at 8am, and by the time someone picks up around 8:10, every single appointment has been booked. I could tolerate this if it..

I've been a patient here since 1993, and the service has drastically deteriorated. Previously, securing a same-day or next-week appointment was effortless. Now, it's an arduous battle. The booking..

Exclusively offering same-day scheduling, with zero online booking options, I spent an excessively long time—over 60 minutes—on hold, only to be informed that no appointments were accessible. As a..

Absolutely appalling treatment by this healthcare provider who denied my mentally unwell daughter her prescription medication, solely based on repeated false claims from someone calling emergency..

Having examined the majority of comments on this platform, I must concur with the numerous critical remarks regarding the receptionists at this medical practice. As a long-standing patient of nearly..