LS

Lucy S. one year ago • From Google

Rating

Excellent

Exceptional care and compassion at local surgery

We've been registered with this medical practice since 2012, and throughout that entire period, I can't recall a single negative encounter. Having two young children, I've never felt embarrassed about the (potentially trivial) reasons I've brought them in for consultations. The reception team are incredibly supportive and consistently go out of their way to help. Every single GP and nursing professional are genuinely warm and welcoming - and this isn't just a facade for the children, but extends to me as well. Appointments never feel hurried, and you always feel genuinely heard. While all the doctors are fantastic, Dr. Kelly specifically has motivated me to share this review. I recently visited with my 4 and 8-year-old for separate medical concerns, and she was absolutely wonderful with both. She took considerable time and care examining the children, actively engaging and involving them in the conversation rather than just speaking to me. When discussing potential blood work with my 8-year-old daughter, Dr. Kelly patiently answered every single one of her questions. I sincerely hope the surgery staff can read this review, as they truly deserve to know how exceptional their work is. We are incredibly fortunate to have our magnificent NHS! 💙

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