MP

Molly P. 2 years ago • From Google

Rating

Excellent

Exceptional care and compassion at NHS clinic

I contacted the clinic early in the morning to schedule an appointment, anticipating a bit of a wait due to the NHS booking system. While they initially offered a slot for the following week, I inquired about a phone consultation and was pleasantly surprised to learn one was available that very day. Within minutes, a physician returned my call. After a quick chat, she invited me for an in-person examination later that afternoon. I arrived feeling quite anxious, but Sophie's exceptional care put me at ease immediately. Her thorough explanations of potential causes for my symptoms were incredibly reassuring. She took the time to listen attentively, making me feel truly heard and respected. Sophie's patience and compassion shone through, especially considering the demanding nature of her work environment. The referral she provided was much appreciated. I'm immensely grateful for Sophie's outstanding support during what could have been a stressful experience.

Other reviews for Porter Brook Medical Centre