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Donna E. 2 years ago • From Google

Rating

Excellent

Exceptional care and compassion at sandy lane surgery

Over the past decade, my family and I have been patients at Sandy Lane Surgery since relocating to Rugeley, and I'm thrilled to award them 5 stars today. Recently, we've had several medical appointments, and the experience has been absolutely flawless. The telephone waiting times have dramatically improved, with call handlers demonstrating exceptional professionalism, politeness, and helpfulness. My son has been seeing doctors frequently due to his eczema, and the entire team has been incredibly supportive, with special mentions to Jackie, Carl Pockett, Dr Bukky Oso, and Taiyla. During one particularly challenging visit, my son needed blood tests, which are typically difficult due to his skin condition. Taiyla was phenomenal, employing various techniques and showing extraordinary dedication to ensure the blood draw was successful, potentially saving us a hospital trip. Regarding my personal healthcare, I've consistently had my contraceptive implant managed by Dr Bukky Oso without any complications. Today's implant replacement was seamless, with Dr Oso even playing relaxing music that significantly enhanced my comfort. I was completely at ease throughout the procedure. The entire staff's commitment and hard work cannot be overstated. They consistently go above and beyond, delivering outstanding care. I want to extend my heartfelt gratitude to every single team member at Sandy Lane Surgery.

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