OM

Olga M. one year ago • From Google

Rating

Excellent

Exceptional care and compassion from medical professionals

I want to express my sincere appreciation to Nayla Salmi for her exceptional assistance in addressing my earwax issue. She demonstrated remarkable compassion, truly understanding my discomfort and emotional state. As a thoughtful gesture, she provided a comprehensive checklist for ongoing maintenance and aftercare. Her meticulous approach and clear explanations throughout the procedure made me feel completely secure and well-cared for. I also extend my gratitude to Dr. Angel for accommodating my request for a follow-up consultation on May 1st. After an initial consultation on April 23rd with another physician, where my throat was not properly examined and I received only minimal treatment consisting of nasal spray and occasional pain relievers, my condition worsened, and I developed a fever. Dr. Angel listened attentively, thoroughly investigated my symptoms, conducted a swab, and on May 6th, confirmed a serious infection requiring antibiotics. While this experience has resulted in unpaid work days and potentially compromised my health as an immunosuppressed patient, I find it deeply frustrating that I had to persistently advocate for appropriate medical attention. My heartfelt thanks go to Dr. Angel and Nayla Salmi for their ultimately crucial support.

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