Royal Crescent Surgery

Exceptional medical procedure with an outstanding team. The only minor criticism I have is their less-than-enjoyable telephone waiting music.

I endured a week-long wait for a scheduled phone consultation, and when I accidentally missed the call, I immediately attempted to call back. However, I was informed that the doctor was now..

Royal Crescent at Wilson desperately requires improvement in their customer service approach. I reached out seeking assistance and an appointment for a respiratory concern, but the staff member was..

I've been a patient at this practice for 5 years, and I truly can't comprehend why I've stayed. The initial GP (female) completely dismissed my severe period pain, gaslighting me about my symptoms...

I visited St Luke's church hall to receive my annual flu shot last weekend. The entire process was incredibly efficient, with welcoming staff guiding me from the entrance through to the vaccination..

The surgery is shockingly unprofessional and disrespectful. While the doctors aren't terrible in person, accessing them is a nightmarish ordeal. Since relocating to Wilson, it's become an exercise..

I've been a patient at this medical practice for an extended period. The physicians are exceptional, and the nursing staff consistently demonstrates warmth, support, and expertise. During my recent..

I recently experienced a frustrating interaction prior to my scheduled blood test. The physician who contacted me seemed irritated that I had arranged the test without prior medical consultation...

The medical staff, from physicians to nursing personnel and front desk employees, consistently demonstrate a high level of professionalism and provide warm, welcoming service with their friendly..

The medical practice offers a warm and accommodating environment. Scheduling appointments is typically quick, with slots available within a week, though specific doctor and time preferences might..

Swift and exceptional customer support Incredible staff - I felt genuinely heard and they took precisely the right steps to address my concerns

Extremely hesitant to schedule me for a consultation, implying I should tolerate a three-week delay for an issue directly impacting my professional life. Upon finally meeting the physician, she..

A medical professional repeatedly hanging up on a relative is absolutely unacceptable. Individuals experiencing distress and urgently seeking assistance should not be handled so callously. My trust..

Exceptional medical professionals and welcoming personnel.

The customer service at this establishment is seriously lacking, with certain employees displaying an unacceptable attitude, particularly those working the front desk. Steer clear of this place.

The front desk staff initially had trouble hearing me, but rather than ending the call, they reassured me they would reach out again. The receptionist demonstrated genuine helpfulness and a caring..

I arrived at the clinic today, exhausted and suffering from facial swelling on my left side. I acknowledge my potential rudeness, but I'm frustrated by the lack of basic medical care. How can you..

The surgical facility at Wilson place represents a significant upgrade compared to the previous location on royal crescent, and I received exceptional care during my visit.

Each medical professional at this facility has been outstanding. Whether I was delivering children or seeking treatment for my own health issues, the care has been consistently excellent. My sincere..

I consistently appreciate the exceptional care and genuine compassion demonstrated by the doctors and personnel at this practice. My gratitude runs deep.