Victoria Road Surgery

Treated so badly and I was made to feel like a worthless person and time waster ,getting an appointment is NEVER. I actually cried my eyes out when I got home.

Communicating with anyone via phone seems utterly futile, and getting a doctor's appointment is like hitting a brick wall. The recommended app is completely useless and provides zero meaningful..

I'm writing to revise my previous review and highlight the exceptional level of care and effectiveness I've encountered over the past twelve months, particularly during the challenging circumstances..

Every single staff member I've interacted with has consistently demonstrated politeness and a willingness to assist. Given the immense challenges currently facing all general practitioner clinics,..

Absolutely terrible medical professionals who seem completely incompetent and uncaring. Their lack of professionalism and basic medical knowledge is shocking. I've never experienced such a..

I received treatment at this medical facility for several months and interacted with three different physicians. I filed an internal grievance regarding one doctor's guidance. Another physician..

I'd award zero stars if possible. Never encountered such abysmal service at any medical facility. The receptionists are completely incompetent, discourteous, and seemingly clueless about their..

I was under this doctor's care for nearly half a decade, and during that period, I underwent an ECG test that apparently indicated I was experiencing a cardiac event. However, when I arrived at the..

I've consistently experienced smooth interactions at this medical practice. The personnel are incredibly supportive and have been exceptionally accommodating in managing my medication needs. Dr..

Luck of the draw with the physicians here, but I'd rather not draw more attention and potentially increase wait times by praising my particular doctor, who happens to be top-notch.

I've just relocated to this neighborhood, and on my initial attempt to schedule an appointment, I'm greeted by an automated message directing me to book online only during a narrow two-hour window!..

After recently switching medical practices due to relocating, I am truly impressed with how wonderfully this surgery handled my Type 1 diabetic daughter's appointment, particularly the exceptional..

Getting in touch with this medical practice is an absolute ordeal. Their phone line is perpetually engaged, and even when you manage to connect, they promise a doctor will call back but fail to..

Terrible customer service with unhelpful front desk personnel, unprofessional medical team, and doctors who seem unqualified and disinterested.

Blue Badge holders like ourselves face significant challenges due to staff occupying accessible parking spaces. The situation is far from satisfactory. Additionally, the early morning nursing..

Consistently able to secure a timely slot, and support was readily provided whenever assistance was required

TJ was simply phenomenal! I'm incredibly thankful for her exceptional service and support during our interaction today.

I am utterly disheartened by this medical practice that I've been with for years. Previously, I considered it the top clinic in the area, but since the pandemic, it has transformed into something..

The medical staff demonstrated exceptional compassion and care. Although I was initially nervous, the overall interaction was remarkably positive. Special recognition goes to Colette for her..

The medical staff at Victoria Road surgery are exceptionally compassionate and considerate. Their consistently warm demeanor and willingness to assist are truly remarkable. What a delightful..