Ambrose Avenue Group Practice

From the first day five years ago I have received excellent care from this surgery. The prompt response to a sudden change in my health went far beyond anything I could have hoped for. I would like..

I submitted an online appointment request through the practice system and received a telephone call within 10 minutes to offer me an available slot within the hour. Upon arriving at the surgery, I..

I am so very grateful for the care I have received, both for myself and my children. The clinical team at this practice are very caring and professional and I would highly recommend this service...

The service provided was disappointing, and the reception experience fell short of expectations. Overall, this visit did not meet a satisfactory standard.

The parking situation around the premises presents a challenge. The nearby roads are marked with double yellow lines, making street parking unavailable. While an aerial view suggests a carpark..

This practice has significant issues with accessibility. Obtaining an appointment is very difficult, and phone wait times are extremely long. While walk-in services are available, waiting periods..

The healthcare professional who administered my flu vaccination was excellent, delivering the injection with no discomfort whatsoever. They were very pleasant and friendly throughout the appointment.

I've been a patient at this practice for less than a week and I'm already considering switching surgeries. After having blood tests done, I was instructed to book a routine appointment to discuss..

Dr Arthur and his team provided outstanding care throughout. They were professional, compassionate, and always quick to respond. The medical secretary was especially helpful and efficient, making..

Having felt unwell over the previous week, I reached out to the practice. The entire experience from beginning to end was excellent. The clinical staff member who performed the diagnostic tests was..

I contacted the surgery today about a prescription matter and it was resolved immediately. Since registering with the online appointment system, I have experienced no issues whatsoever, with all my..

I have consistently received good treatment at this practice throughout my time as a patient here. However, some members of the reception team could benefit from additional training in customer..

I cannot speak highly enough of this practice. During the challenging period related to the pandemic, their system for evaluating and scheduling appointments functioned effectively. I was able to..

Everything proceeded smoothly, with a notably swift and well-organised experience.

I received a text message about a medication review just under an hour ago asking me to contact the surgery to arrange an appointment. I've been waiting on hold ever since. The surgery closes for..

The appointment booking system functioned efficiently and I was pleased to receive an appointment promptly. However, it appeared that when I attended my consultation, the clinician had not reviewed..

I contacted the practice regarding a prescription matter and received assistance from a helpful member of staff who resolved the issue for me.

I have experienced a few challenging medical situations this year, however, I received the assistance I required and this was largely due to the support of a member of staff. They demonstrated..

I experienced a delay with my prescription request. A member of the administrative team made considerable effort to resolve the matter promptly. The prescription processing team consistently..

Extremely disappointing experience. I rarely contact the practice by phone, but on this occasion I found myself waiting in the queue for over an hour and a half, remaining at position 5 throughout..