Riverside Surgery

The absolute worst, completely useless excuse for a medical facility. Steer clear of this so-called surgery at all costs. It's an utter disgrace, and you'd be incredibly fortunate - and I mean..

I'm deeply frustrated by the challenges of scheduling a doctor's appointment and the constant run-around with medical staff. The appointment booking system is completely dysfunctional - they send a..

Scheduling an appointment here is incredibly frustrating. Their digital platform is completely unreliable, and when I attempt to call for assistance, the staff repeatedly suggest using the same..

I've been receiving care from the medical practice's staff for more than five years, and they consistently demonstrate exceptional professionalism, courtesy, and willingness to assist. Even during..

Absolutely deserving of a zero-star rating if such a thing were possible. UTTERLY DISASTROUS.

Appointment missed and call delayed on 11.04.2022 by 47 minutes (Dr/Ms Joy Victoria Williams - Pier Road Surgery) - The physicians demonstrate poor spelling skills and incorrectly document medical..

During my visit to Riverside Surgery - Pier Road Branch on (19/11/24), I experienced a profoundly distressing encounter that left me feeling marginalized and disrespected as a patient with a..

This doctor is absolutely the most terrible medical professional I've ever encountered.

Absolute worst surgical experience I've ever endured.

This establishment has hit rock bottom. Their phone system prioritizes muzzling frustrated patients over addressing staff issues. I've been stuck as "first in line" for two decades' worth of..

This has been the most disappointing medical facility I've encountered. The front desk personnel appear completely disorganized and incompetent. Staff rotation at reception is constant, with no..

Mary was incredible, I encountered some issues with the system at Bullbanks medical centre, which is connected to Riverside medical centre. I was having difficulties with my sick note for the job..

Utterly revolting how this medical practice is completely unreachable, with calls going unanswered endlessly. As a pregnant woman experiencing persistent health issues, my sole desire is to consult..

Absolutely terrible general practice. Attempting to call when they first open results in a constantly engaged phone line, and by 8:10 AM, they claim no available appointments for the day with no..

This medical practice is appalling... They've repeatedly issued incorrect prescriptions for my son and myself. I unknowingly took the wrong medication for almost a year, which explained my poor..

This surgical practice is absolutely dreadful. During my initial visit, I endured a one-hour wait despite an empty waiting area, and on my second appointment, I was the sole patient yet still..

Unbelievable how unprofessional these medical professionals are! They scheduled a phone consultation for my sister's mental health and then sent a deceptive text claiming they attempted to call..

Absolutely incredible! Truly outstanding in every way. Couldn't be more impressed.

I secured a same-day appointment for my spouse when I called. For anyone planning ahead, I strongly advise submitting prescription requests at least two weeks prior. We were initially informed it..

An absolute ordeal trying to reach the front desk by phone! After enduring endless ringing for 10 minutes, they simply disconnect the call!? Incredibly exasperating.. this ongoing issue definitely..