AU

Ash U. one year ago • From Google

Rating

Excellent

Exceptional care and support from amazing team

I've been a patient at this medical practice for an extended period, and I'm impressed by the fresh approach of the new team. The reception staff are friendly and welcoming. I want to extend a special acknowledgment to the reception manager, SOHIBA. She is truly an exceptional and incredibly supportive individual. I had an administrative matter concerning my mother that needed resolution, and Sohiba went above and beyond her professional responsibilities to assist me, which I deeply appreciated. She demonstrated remarkable accessibility, empathy, and genuine care while addressing my concerns. I'd also like to commend Dr Marina Dalziel, who is equally approachable and compassionate. Thank you for dedicating time to thoroughly address my mother's needs and help us navigate our administrative challenges last month. Our entire family is thoroughly satisfied with the surgery's quality of service. Many thanks :)

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