The New Surgery

Been dealing with a herniated disc in my back for a week now Managed to walk to the medical center on 16/10/23 Arrived at 8:40 Absolutely no available appointments Why can't I get an..

Repeatedly causing traffic disruptions by allowing their patients to park illegally on restricted road markings.

Accompanied a client to the front desk for a query, and the reception team was welcoming and extremely helpful.

Absolutely abysmal scheduling system... attempting to book appointments by phone at specific times is a complete farce! This morning, I made 68 attempts starting at 8:30, and every single call was..

Kirsten, the administrative assistant, demonstrated exceptional dedication by actively pursuing the information I needed. She promptly returned my call and displayed remarkable professionalism and..

Received my medication much faster than usual this time around - previously, the delivery has often been quite slow. Appreciate the quick service.

Uncertain whether this establishment qualifies as a medical practice, given the near-impossibility of securing an appointment. The phone line remains perpetually busy, and on the rare occasion one..

Time and money wasted: Spent £17.50 just to sit on hold for over an hour, listening to mind-numbing elevator music and automated messages. The phone bill for this frustrating ordeal was more than..

The staff at the front desk were courteous. Unfortunately, the physician was dismissive, constantly interrupting me and raising their voice during our interaction. It felt like they had zero empathy..

The front desk staff was incredibly supportive in helping me resolve a prescription concern. I additionally had a phone consultation with Dr. E H, who was attentive and patient while hearing about..

The medical practice's service is deteriorating, with prescription renewals consistently delayed. Attempting to schedule an appointment is futile, as all available slots are taken before I can..

They couldn't care less about my employment status or whether my family has food on the table. My entire existence hinges on these medications, and I'm completely immobilized with excruciating back..

I'm utterly let down by this medical practice. A female physician arbitrarily removed my prescribed medication without justification. I subsequently transferred to another clinic where a doctor..

Securing a medical appointment is an exercise in futility. Even when you manage to schedule one and diagnostic tests are ordered, obtaining result interpretations or follow-up guidance becomes an..

I was able to secure a prompt scheduling and encountered top-notch assistance, with the personnel being incredibly supportive and welcoming. My overall interaction was extremely satisfactory. I..

Their service is absolutely terrible. I've attempted to contact them 43 times, and even at 8:30, their phone remains unresponsive when I'm in urgent need of medical assistance.

Absolutely dreadful experience. The staff come across as cold and mechanical, completely devoid of human warmth. Their interactions are curt and impersonal, lacking any semblance of friendliness. I..

Attempted to contact my physician as instructed. Yesterday, I endured a frustrating hour waiting, only to be informed that staff had already departed when the call finally connected. This morning, I..

E-consult's limited availability of just one hour daily, Monday through Friday, proved frustrating. I submitted an online form requesting a medical note for a two-day absence. The following day, I..

Attempting to schedule an appointment is an exercise in futility, with endless phone calls yielding nothing. By some miracle, I managed a single online callback. After waiting two weeks, I visited..