BL

Bev L. 2 years ago • From Google

Rating

Excellent

Exceptional care and support from friendly medical team

We initially registered with this surgery a decade ago before moving overseas. Upon returning, we re-registered, and the process was remarkably smooth, efficient, and accommodating. A minor issue was manually resolved to ensure our registration was completed. More crucially, our first encounter seeking medical assistance has been met with incredibly rapid, attentive, and compassionate support that I felt compelled to share. Over the past four days, I've consulted the reception for guidance once and utilized the emergency doctor consultation line twice. Given my intense pain and underlying anxiety, the two physicians and wonderful receptionist have been extraordinarily understanding, patient, reassuring, and genuinely kind. Prescriptions were swiftly transmitted to our local pharmacy, and my pain is gradually becoming manageable. Today, the doctor was proactively inquiring about my ability to visit the surgery for a comprehensive in-person examination. Thus far, the experience has been exceptional and deeply appreciated!

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