Royal Crescent Surgery

The customer service at this establishment is seriously lacking, with certain employees displaying an unacceptable attitude, particularly those working the front desk. Steer clear of this place.

Exceptional medical professionals and welcoming personnel.

I visited St Luke's church hall to receive my annual flu shot last weekend. The entire process was incredibly efficient, with welcoming staff guiding me from the entrance through to the vaccination..

Each medical professional at this facility has been outstanding. Whether I was delivering children or seeking treatment for my own health issues, the care has been consistently excellent. My sincere..

Royal Crescent at Wilson desperately requires improvement in their customer service approach. I reached out seeking assistance and an appointment for a respiratory concern, but the staff member was..

I've been a patient at this medical practice since birth, and so have my children. Every staff member is kind, competent, and consistently helpful. The doctors always take the time to listen..

The surgery is shockingly unprofessional and disrespectful. While the doctors aren't terrible in person, accessing them is a nightmarish ordeal. Since relocating to Wilson, it's become an exercise..

I consistently appreciate the exceptional care and genuine compassion demonstrated by the doctors and personnel at this practice. My gratitude runs deep.

Swift and exceptional customer support Incredible staff - I felt genuinely heard and they took precisely the right steps to address my concerns

Having recently relocated to gl51 3BE, I was recommended to visit Royal Cresent Surgery. In hindsight, I should have researched their ratings, but I trusted the advice given. I was suffering..

Extremely disappointing. Negligent, indolent, discourteous, heartless, unprofessional, callous, inept physicians. Specifically Dr Williams and Dr Hazeler. Completely unacceptable, unhelpful conduct..

I endured a week-long wait for a scheduled phone consultation, and when I accidentally missed the call, I immediately attempted to call back. However, I was informed that the doctor was now..

Extremely hesitant to schedule me for a consultation, implying I should tolerate a three-week delay for an issue directly impacting my professional life. Upon finally meeting the physician, she..

Sought medical assistance and requested a consultation to address my health concerns, but received no appointment and was merely redirected to an unresponsive external organization. The healthcare..

I've been a patient at this practice for 5 years, and I truly can't comprehend why I've stayed. The initial GP (female) completely dismissed my severe period pain, gaslighting me about my symptoms...

I'm thoroughly satisfied with the care provided during my medical procedure. The physician consistently goes above and beyond in addressing my needs.

I've been a patient at this medical practice for an extended period. The physicians are exceptional, and the nursing staff consistently demonstrates warmth, support, and expertise. During my recent..

A medical professional repeatedly hanging up on a relative is absolutely unacceptable. Individuals experiencing distress and urgently seeking assistance should not be handled so callously. My trust..

Exceptional medical procedure with an outstanding team. The only minor criticism I have is their less-than-enjoyable telephone waiting music.

Top-notch blood drawing professional with an exceptional team - from physicians and nursing staff to administrative personnel, they're all outstanding.