Park Medical Centre

After six decades of loyalty to this medical practice, spanning generations from Dr. Elsdon Senior to myself and my family, I've reluctantly decided to seek care elsewhere. Their 'triage' system,..

My elderly mother is battling cognitive decline, yet the medical office persists in attempting to contact her directly about her test outcomes? If I require additional information, I'm expected to..

Dr. Susan Finlay is hands down the most exceptional physician I've encountered. She's incredibly approachable and has a remarkable ability to communicate medical information clearly and..

Exceptional service once again! I filled out a straightforward assessment form, received prompt testing, got a same-day consultation, and was efficiently referred onward. Every staff member..

The experience can be quite inconsistent. On certain occasions, I encounter a healthcare professional who is genuinely compassionate and attentive, but in other instances, it seems like the..

Formerly a decent medical practice before the pandemic, they've since become frustratingly inefficient. Scheduling an appointment now requires waiting an excessive number of weeks, resulting in a..

Subpar customer experience with scheduling challenges, inconsistent medical support, and frequent staff turnover. Hoping for significant improvements in the near future as the practice seems to be..

A consistently reliable medical practice with skilled physicians, coupled with welcoming nursing staff and an accommodating front desk team. An excellent healthcare option that provides a..

Can't ever get a booking, and they clearly don't care about mental wellness at all!!

Consistently delivered satisfactory results for me

I am absolutely full of praise for the surgical team. They are meticulous, considerate, and truly compassionate. No request is too challenging for the physicians, administrative staff, and entire..

After dedicating nearly half a century to my previous medical practice, I've made the switch to Leek Health Centre. The difference is remarkable - this facility operates with true professionalism..

Outstanding training experience with truly compassionate personnel!

Called the surgery hoping to book a medical consultation, but the unhelpful and aggressive receptionist insisted I must book online. Their attitude was completely uncooperative. I might as well go..

Disgraceful conduct, with fundamental patient information rights completely disregarded! The anguish and distress I've endured due to the appallingly incompetent administration at park medical..

Stuck waiting for a response from their service department for a fortnight now. Absolutely cannot suggest this to anyone. I relocated my medical care here based on promises of exceptional quality...

I experienced top-notch care at Park Medical Centre. The online triage system quickly arranged my appointment, and I saw a Doctor the same day who promptly referred me to A&E. My medical concern was..

The front desk staff were incredibly unhelpful and seemed frustrated that I was unsure about my exact address details. Surprisingly, they had unilaterally modified my address to a location I've..

I called the medical practice a fortnight back and had a helpful conversation with a compassionate doctor. As a full-time caregiver for my elderly 90-year-old father, with no alternative support, I..

I experienced absolutely abysmal customer service and zero assistance! After enduring over 10 minutes waiting on hold, I was informed that the medical practice was 'unable' to schedule patient..