Station Road Surgery

Waiting on hold doesn't bother me, but getting abruptly disconnected without warning while in the queue is completely unacceptable, especially when it's happened two times consecutively.

I rarely take the time to write reviews, but I feel compelled to counter the negative feedback others have shared. My interactions with Station Road Surgery have been thoroughly satisfactory. Every..

I'm aware that medical office receptionists have a stereotypical reputation, but GOODNESS do these individuals absolutely epitomize that stereotype! The level of discourtesy here is truly..

Use with caution. At 21, I visited Station Road Surgery with my symptoms, only to be dismissively told 'it's *ONLY* endometriosis' (a serious condition that shouldn't be minimized) and advised to..

The medical procedure itself was satisfactory, but recently we've encountered an extremely discourteous and discriminatory receptionist who criticizes us for our disability-related challenges rather..

Laura, the receptionist, is clearly unsuited for a role that involves direct patient interaction. Her personal issues appear to be significantly impacting her professional demeanor, creating an..

If you're considering becoming a patient at this medical practice - STEER CLEAR! There's a specific receptionist, an older woman with gray hair and spectacles, who is incredibly discourteous and..

This medical practice has extremely poor management. Attempting to schedule an appointment by phone is a nightmare, with a one-week waiting period. After enduring this delay, I waited all morning..

This medical service is appalling. My aging parent cannot secure a consultation and has developed an infected boil due to being unable to see a physician. Phone wait times stretch to nearly an hour,..

This medical practice is nothing short of a complete farce. Getting an appointment is practically impossible, and it's evident they're overwhelmed with patients and understaffed with physicians. The..

Despite the extended wait for a personal consultation, I was incredibly grateful to meet the exceptionally compassionate Dr Ganjewar, who attentively listened and thoroughly explained her proposed..

I've been registered with this practice for two decades without issues, but after they dismissed my husband's back problem for a year, ultimately revealing terminal cancer, my patience has worn..

When I needed to sign my mother up with this medical practice, the front desk staff displayed remarkable compassion and empathy. In my view, such genuine kindness from reception personnel is quite..

Over the past several days, I've received six missed calls from an unfamiliar number. Curious, I decided to return the call to identify the caller, which turned out to be a doctor's office. When the..

The reception team here is consistently warm-hearted and empathetic. Despite being swamped with work, they remain cheerful and genuinely eager to assist. I've never encountered such delightful front..

The medical practice appears to be making positive strides. The replacement of the previously frustrating eConsult with accurx, linked to NHS login, means I no longer have to navigate through..

The front desk staff consistently demonstrate exceptional helpfulness and warmth. I've been thoroughly impressed by the medical professionals, especially noting Elaine and Dr Thebe as standout..

Exceptional medical procedure, wonderful front desk team and physicians, seamless scheduling process

I've consistently received top-notch care from this medical practice, with swift appointment scheduling within a day. However, recent changes mean that calling now results in a phone consultation..

Dr. Helen Clayton truly stands out at Station Road Surgery. She demonstrates remarkable empathy, offers exceptional assistance, and takes the time to thoroughly review my medical history prior to..