Friary House Surgery

I'm consistently let down by their lack of responsiveness. When I arrived with a critical medical situation—potentially pneumonia and experiencing hemoptysis—they callously instructed me to wait for..

The employees demonstrate excellent customer service and maintain a high level of professionalism, but the recently implemented system is incredibly frustrating. I genuinely sympathize with the..

I am utterly appalled by this medical practice. I've been attempting to use the e-consult since Friday to log my daughter's chest infection and cough, but it completely failed to register in their..

Their digital platform is fantastic, but their telephone support falls woefully short! I endured a grueling 30-minute wait in the queue, only to be abruptly disconnected when I finally reached a..

I've been a patient at this medical practice for almost four decades, and I've witnessed a significant decline in their quality of care over the past six years. Twice now, I've called and been told..

They've devolved into essentially a call routing service. Getting an actual GP appointment or consultation is now extremely improbable. When you finally make contact, you'll likely be called back by..

After being stuck on hold for an excruciatingly long 80 minutes, I encountered a receptionist with an appalling lack of compassion. Despite my urgent health concerns and a malfunctioning online..

Once a fantastic medical practice that I remained loyal to even after relocating due to its previous exceptional quality. Dr Tuckley and Dr Bertie were outstanding general practitioners during their..

Awarded the minimum rating since zero stars isn't an option. These so-called medical professionals have repeatedly failed my girlfriend, a type 1 diabetic, by interrupting her insulin prescription -..

Prescribed antibiotics to my 4-week-old infant for an alleged chest infection, despite having nothing more than a stuffy nose. There was absolutely no chest congestion, and the healthcare provider..

At present, I have absolutely no complaints about Friary House Surgery - they've been incredibly supportive throughout the past four months. I've been pleasantly surprised by unexpected follow-up..

Spent half an hour waiting on hold, finally reached the front of the line only to have the call ring endlessly for 5 minutes, then inexplicably drop back to second in the queue. Dr. Chanduka is..

Friary medical center has dramatically deteriorated from its previous reputation for kindness and compassion. Regrettably, their service has become completely unacceptable. My husband requires four..

The medical professionals provide attentive care and are great listeners, but the front desk personnel desperately need training in basic interpersonal communication. Their attitude is dismissive,..

I have no complaints about the medical professionals at this clinic, but the front desk staff are a different story. They constantly interrupt patients, speak harshly, and display an overall..

Waited nearly an hour, then forced to end call before extra charges kicked in. Attempted again for 25 minutes, got disconnected. Tried calling around 5:15 PM before office closes at 6 PM, and by..

Klinik system is completely useless - nobody ever responds to anything, and you're constantly forced to resort to surgical intervention. Their phone support is equally terrible. Whoever is managing..

Getting medical care here is an absolute nightmare. Phone lines are perpetually jammed, with wait times stretching to half an hour just to speak with someone. Their Klink scheduling system..

Significantly superior to the U.S. healthcare system, despite being stretched thin, the service ensures equitable treatment for patients.

THIS GP IS COMPLETELY DESTROYING MY LIFE. I'm utterly unable to schedule ANY type of medical consultation or check-up for my health concerns and I'm feeling incredibly frustrated and distressed!!..